Support Specialist
Resume:
Alicia M. Caro
Yuma, AZ *****
Phone 928-***-****
Email: adruin@r.postjobfree.com
Objective: To find a position that will allow me to prove my hard-working abilities and
contribute to the growth of the company
Skills & Abilities:
Bilingual (English and Spanish)
Experience working with children and
Special needs children
Computer and Phone Skills
Positive Attitude and Very Dependable
Customer Service Skills
Communication Skills
Able to handle multiple tasks
Work well under pressure
Responds appropriately to changing situations
File Management Skills
Quick leaner and Teachable
Able to work under minimal supervision
CPR Certified & Basic First Aid Skills
Fingerprint Clearance Card AZ
Updating Daily and Weekly Reports
Updating and Creating Excel Spreadsheets and Documents
Monitoring Agents
Coaching Agents/Setting up 1x1s
Keeping good Client/Agent relationships
Keeping Agents/Clients informed of updates
Directing Agents to correct resources
Providing help and feedback to Agents
Education:
Carrington College Mesa, AZ 04/2012
Dental Assisting Graduate
Kofa High School Yuma, AZ 04/2008
Employment History:
NexRep United States 11/2020 – Current
Resource Specialist
NexRep United States 10/2020 – 11/2020
Support Agent
TTEC United States 05/2020 – 10/2020
Customer Service Agent
Sunset Community Health Center Somerton, AZ 03/2017 – 09/2018
Medial Office Receptionist
Sunset Community Health Center Somerton, AZ 09/2016 – 03/2017
Dental Assistant
Children’s Dental Yuma, AZ 02/2016 - 09/2016
Dental Assistant
Alicia M. Caro
1704 S 47th Dr
Yuma, AZ 85364
Phone 928-***-****
Email: adruin@r.postjobfree.com
References:
Kari Scott 850-***-****
Supervisor at NexRep
John Kempton 928-***-****
Dentist at Children’s Dental
Satish Kumar 928-***-****
Dentist at Sunset Community Health Center
Contact this candidate