Sales Associate Customer Service

PROFILE SUMMARY

Detailed Sales Associate well-known for turning problem accounts into long-term

customers seeking a career as a License Loan Officer. Excited to learn new skills in this field! Reliable and quick-paced. Proponent of team-based sales efforts. EXPERIENCE

BUSINESS DEVELOPMENT MANAGER, AMERICAN FINANCIAL NETWORK - 2022- PRESENT

• Working with a mortgage lender prospecting clients.

• Working on pre approvals and pre qualifications for possible mortgage loans. SALES PARTNER, JUICE PLUS+, REMOTE - 2020- PRESENT

• Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.

• Contacted new and existing customers to outline benefits of products.

• Developed and implemented restructuring solutions, training programs and process improvement initiatives to boost performance.

CENSUS TAKER, US CENSUS BUREAU, ALLENTOWN — 2020

• Assisted people in filing out surveys and explained items on forms

• Read maps and located addresses to complete assigned forms TAX PREPARER, MINORITY TAX PROS, TOBYHANNA — 2020

• Determined clients’ eligibility for tax credits, abatements or deductions through careful research and oversight.

• Supplied detailed tax documentation needed to submit accurate corporate and individual returns.

• Stored copies of completed return and related documents according to company procedures and business regulations.

10700 N La Reserve DR, Oro Valley AZ - 570-***-**** - *********@******.*** KAMALL RICHARDS

PRODUCTION TECHNICIAN, SANOFI PASTEUR, SWIFTWATER — 2019

• Set up and operated production equipment according to daily work orders and safety procedures

• Transported raw materials to support receiving process.

• Managed inventory with regular raw material and product stock counts. EDUCATION

HARCUM COLLEGE — ASSOCIATES DEGREE, 2015

XAVIER UNIVERSITY - OTHER, 2014-2014

SKILLS

disciplined - hard working - relationship selling - product management and service knowledge - business development - large group presentation - fast learner ACTIVITIES AND HONORS

Through my experience as a D1 Professional Basketball Athlete, I attended and helped on many charity occasions.

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