Medical Billing Assistant
Resume:
Yesenia Espejo
Joliet, IL *****
*******************@***********.***
Work Experience
Bilingual Customer Service Representative
MCI Telecommunications - Sioux City, IA
January 2019 to July 2021
Bilingual Contact Center representatives to support inbound and outbound Customer Service and Sales Projects for a wide variety of Clients. You will be responsible for answering inbound and outbound calls, handling Customer Questions and Concerns and Complaints, and seizing Opportunities, Including Sales various cross training Opportunities, Including Supervisory, Trainer Training, Talent Acquisition, and Operations Management.
Patient Care Assistant
Sunrise Senior Living - Sioux City, IA
March 2018 to 2021
Assisted With light housekeeping, Med Reminders Assist Residents with Medications Assist Nurses According to Resident Doctor s Specimen take full vitals Help With Breakfast in the dinning Room make Beds be Companions for Some Residents is able to for Activities Outings Personal Shopping or Dr.Appointments. Report Immediately to Nurse any change of shift worked at Evening or Night had to do Rounds if any Resident had an Emergency Call 911 get face Emergency Sheet send them out to Hospital. Direct Support Professional
Garden Center Services - Burbank, IL
September 2009 to July 2014
Dispense Medications,vitals implements Goals ISPs and Daily House Chores Routine. Cleaning Laundry. Chart on Company network. Take them on Company outings banks take the Adults with Developmental Disabilities to their Dr.Appoinments Parks Working out. Other Houses to visit friends or significant other. In Company Vehicle. Any change call RN 911 and House Manager family emergency Contact document CC via email to Executive Director
CNA - Certified Nursing Assistant
HCR Manor Care - Oak Lawn, IL
January 2003 to October 2009
Patient Care take full vitals, feeding, bathing,transporting, toileting assistance with dressing charting report anything change of health mental status to our Charge RN assist Nurse with wound treatment reposition lifting.
Education
Medical Assistant in Medical Billing & Coding
Institute of Medical Careers - Chicago, IL
January 2005 to July 2006
Certificate in Certified Nurse Aide
King Bruwart Nursing home - Clarendon Hills, IL
June 2001 to July 2003
Skills
• Talent Acquisition
• Operations Management
• Outbound Sales
• Medical Coding
• Medical Billing
• Telecommunication
• Developmental Disabilities Experience
• Residential Cleaning
• Multilingual
• Computer Networking
• Medical Records
• Human Resources
• Spanish
Certifications and Licenses
AED Certification
CPR Certification
CNA
Medical Assistant
Cardiology Tech
Medical Billing and Coding
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