Computer Technician Hardware
Resume:
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Curriculum Vitae of
FREDERICK TESTADO CARLOS
U515 Prima Residences
Quezon City 1113 Philippines
Tel. # +63-969*******
Email: *********@****.***
**************@*****.***
Date of Birth : 27th December 1970
Nationality : Filipino
Specialization : IT Support/Network & Computer Hardware Position in Firm : Computer Hardware Technician
Key Qualifications and Professional Status:
March 1991 INFORMATION TECHNOLOGY
DATA PRO COMPUTER COLLEGE, MANILA, PHILIPPINES
September 1991 1 Month Training on “SOFTWARE / HARDWARE PACKAGES” AL-SULAIMANI CENTER, RIYADH, SAUDI ARABIA
December 1999 2 Months Training on “COMPUTER MANAGEMENT & ADMINISTRATION” SYSTEMS TECHNICAL INSTITUTE
QUEZON CITY, PHILIPPINES
Objective:
Aspiring to acquire a job position commensurate to challenge my qualification and experience with highly established company while enhancing professional competence and personal growth through maximum level of commitments in order to achieve mutual benefits. Am very much able and willing to be assigned and relocated on short notice. Summary of Key Experience:
I have been working professionally in the field of IT/Computer Hardware & Network Engineer with prestigious companies in the Philippines and in the Kingdom of Saudi Arabia since the year 1991. Professional Experience:
07/2011 to Present GLOBAL-ESTATE RESORTS, INC. EASTWOOD QUEZON CITY PHILIPPINES Position: ITC Hardware & Network Officer
Responsibilities:
o Maintenance of Routers, Switches, Hubs, Symantec Gateway (Firewall), Re-configure Internet, DNS Servers, Protocols, TCP/IP, Exchanger Server, Windows 2008/2012 Servers. o Handle Mitel IP Telephony & configurations for each units. o Giving assistance in Systems Analysis and Design of Company needs for Custom Program/s requirement for faster and easier implementation of work with user and technical support. o Formulation and design of the company’s needs on various computer operational and managerial requirements including, CCTV Camera installation and configuration, etc. o Receive calls for repair & maintenance of PC from various departments. o Diagnose and replace faulty hardware components and upgrade existing ones. C:\Users\Eric Carlos\AppData\Local\Temp\CVUpdated_24A6C725.doc 07/07/2022 Page 2 of 4 o Preparing, installing and maintaining workstation for networking to its designated location. o Troubleshooting, repair and maintenance of Computer, HP, DELL, ACER and Notebook Computer.
o Installation of Local Area Network cabling connections. 11/2001 to 01/2011 SAUDI CONSULTING SERVICES (SAUDCONSULT), RIYADH, K.S.A. Position: Computer Hardware Technician
Responsibilities:
o Handle maintenance and support for Compaq/HP Servers, Data specialist, support for access of employees to their respective project/s.
o Maintenance of Routers, Switches, Hubs, Symantec Gateway (Firewall), Re-configure Internet, DNS Servers, Protocols, TCP/IP, Exchanger Server, Windows NT/2000/2003 Servers, RHINOSOFT FTP Server Program (U-Serv). Internet Connection Monitoring (Satellite based Downstream and ADSL router Uplink with 256/128 DL/UL stream respectively. o Handle MS ISA Server, MS Exchange, MS ISA Server, MS SMS and MOM, Remote Monitoring and Desktop client configurations.
o Giving assistance in Systems Analysis and Design of Company needs for Custom Program/s requirement for faster and easier implementation of work with user and technical support. o Formulation and design of the company’s needs on various computer operational and managerial requirements including CISCO IPTephony, CCTV Camera installation and configuration, etc. o Execute periodic preventive and corrective maintenance of department PCs for continuous accurate operation.
o Receive calls for repair & maintenance of PC from various departments. o Perform instant repairs of malfunctioning computer. o Diagnose and replace faulty hardware components and upgrade existing ones. o Preparing, installing and maintaining workstation for networking to its designated location. o Troubleshooting, repair and maintenance of Compaq Computer, HP, IBM, ACER and Notebook Computer.
o Installation of Local Area Network cabling connections. o Software Installation and Management (Windows2000 Server, Windows2000 Professional, Windows NTServer, NT Workstation, Windows ME, Windows98). o In-house repair and installation of Computer Peripherals Printers (HP, Canon, Epson and Lexmark), and Office Installation 2000, 97.
06/2001 – 08/2001 HORIZON COMPUTER, OLAYA ST., RIYADH, SAUDI ARABIA Position: Network Engineer
Responsibilities:
o Maintenance of PCs for continuous functional operation. o Preparing, installing and maintaining workstation for networking to its designated location. o Assembling and installing Computer Systems (Pentium II, Pentium III, Pentium IV, Celeron, Amd Cyrix) and its peripheral devices.
o Troubleshooting, repair and maintenance of Compaq Computer, HP, IBM, ACER and Notebook computer.
o Installation of Local Area Networking cabling connections. o Software Installation and Management (Windows2000 Server, Windows2000 Professional, WindowsNTServer and NT Workstation, Windows ME, Windows98) o Office Installation 2000, 97
10/2000 –06/2001 FIL-ESTATE GROUP OF COMPANIES, INFORMATION SERVICES DIVISION, MANILA, PHILIPPINES
Position: Computer Hardware Technical Support
Responsibilities:
o Maintaining the continuous good working operation of all installed PCs. o Preparing, installing and maintaining workstation for networking to its designated location. o Assembling and installing Computer Systems (Pentium II, Pentium III, Pentium IV, Celeron, Amd Cyrix) and its peripheral devices.
o Troubleshooting, repair and maintenance of Compaq Computer, HP, IBM, ACER and Notebook computer.
o Installation of Local Area Networking cabling connections. o Software Installation and Management (Windows2000 Server, Windows2000 Professional, WindowsNTServer and NT Workstation, Windows ME, Windows98) o Office Installation 2000, 97
C:\Users\Eric Carlos\AppData\Local\Temp\CVUpdated_24A6C725.doc 07/07/2022 Page 3 of 4 o In-house repair and installation of Computer peripherals Printers (HP, Canon, Epson and Lexmark).
12/1999 – 05/2000 CHINATRUST (PHILIPPINES) COMMERCIAL BANK, MAKATI CITY, PHILIPPINES
Position: Computer Hardware Technical Support
Responsibilities:
o General maintenance of all PCs for good working condition. o Preparing, installing and maintaining workstation for networking to its designated location. o Assembling and installing Computer System (Pentium, Pentium II, Pentium III) and its peripheral devices.
o Troubleshooting, repair and maintenance of Compaq Computer, HP, IBM, DELL, ACER and Notebook Computer.
o Preparation and installation of Remote Print Server, Print Server for every department and execute LAN Cabling connections.
o Software Installation and Management (Windows NTServer and Workstation, Windows2000, Windows98, Windows95 and Windows 3.11).
o Office Installation 2000, 97 and 95.
o Diagnose and replace faulty network components/hardware components and upgrade existing hardware.
o Installation and configuration of UNICENTER TNG (Computer Associate) OS for end users. o Remote installation of UNICENTER from Head Office for each branch. o LAN installation and cabling (UTP, STP) including ATM Machines, NetWare, BTM, FNS and Smart Stream.
o In-house repair and installation of Computer peripherals Printers, Passbook Printer (Olivetti, HP, Canon and Epson).
o Installation and diagnose of Modem (Siemens, Motorola, US Robotics) 12/1997 – 03/1999 ARAB NATIONAL BANK, RIYADH, SAUDI ARABIA Position: Computer Hardware Technical Support
Responsibilities:
o Regular maintenance of all PCs to achieve good working operation. o Preparing, installing and maintaining workstation for networking to its designated location. o Assembling and installing Computer systems (386, 486, Pentium II, Pentium III) and its peripheral devices.
o Troubleshooting, repair and maintenance of Compaq Computer, HP, Siemens, IBM, DELL, ACER, Packard Bell and Notebook Computer.
o LAN installation and cabling (Co-Axial, UTP, STP) including Netware installation. o Preparation and installation of remote print server, print server for every department and perform LAN cabling connections.
o Software Installation and Management (Windows95, Windows98, Windows 3.1 & 3.11 and WindowsNT).
o Diagnose and replace faulty hardware components and upgrade existing hardware. 12/1997 – 02/1998 GULF STARS COMPUTER SYSTEMS, RIYADH, SAUDI ARABIA Position: Computer Hardware Technical Support
Responsibilities:
o Provide necessary assistance in basic understanding of computer architectures to the user. o Diagnose and replace faulty hardware components and upgrade existing hardware. o Software installation and management (Windows95, Windows 3.1 & 3.11 and WindowsNT). o In-house repair of computer peripherals Printers (HP, EPSON) Scanner. 04/1991 – 10/1997 AL-SULAIMANI CENTER, RIYADH, SAUDI ARABIA Position: Computer Technician
Responsibilities:
o Repair and maintenance of IBM Computers (PSI/PS2 Model) and Computer Compatibles including Peripherals.
o In-house repair of computer peripherals Printers (HP, EPSON), Scanner. o Provide assistance to company employees regarding computers. Personal Traits / Behavioral Character:
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Possesses willingness to acquire new ideas and professionally oriented towards devotion and hard work with targeted objectives to achieve positive results.
With high degree of adaptability, initiative, good communication skills, excellent analytical and administrative abilities, sound reasoning with valid judgment and organizational skills.
Hardworking, dynamic, can work under pressure, with determination and not easily discouraged, goal oriented, self-motivated, independent and capable of working with multi-national / cultural environment. LANGUAGES: English & Philippines National Language Personal:
Date of Birth : December 27, 1970
Place of Birth : Manila, Philippines
Nationality : Filipino
Religion : Christian (Roman Catholic)
Height : 5’8”
Weight : 175 Lbs.
Civil Status : Married
Name of Spouse : Jenny E. Carlos Date of Birth : July 23, 1974 Child’s Name : Crystal E. Carlos Date of Birth : September 1, 2000 CERTIFIED TRUE & CORRECT
Frederick T. Carlos
Hardware / Network Support
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