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Business Analyst Systems

Location:
Waterloo, QC, Canada
Posted:
July 22, 2022

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Resume:

A business Systems Analyst with extensive IT service delivery enabling solutions for current and perspective business needs. Strong background in development, analysis, project management, governance, liaison between IT and business stakeholders, planning, organization, mentoring and knowledge transfer.

SKILLS SUMMARY

Business Systems Analysis:

Business architecture and strategy

Impact analysis of business process changes

Requirements gathering and analysis

Wire-frame prototyping, use cases preparation

Processes design, PoC presentation, validation

QA planning, testing, organization of UAT

Database object modeling and Data mapping

Project methodologies implementation

Operating procedures analysis

User training, knowledge transfer

Evaluation of available solutions and options

Liaison between IT stakeholders

Project Management

Created PoC cases, prepared RFP, SOW, gap analysis, negotiated and set plans and timelines, managed internal and external resources, monitored and reported progress, provided liaison with users, vendors and consultants, ensured knowledge transfer, QA, UAT, developed and maintained relationships and managed client expectations, carried out meetings and presentations. Managed and motivated small teams. (MS Office Suite, MS project, Visio, Sharepoint, Jira),

Programming & Development

Hands on in a variety of languages, databases and technologies: Agile, RAD/JAD, SDLC waterfall, SOA, Confluence, Jira, eCommerse, web security, RESTful API, AWS, Postman, reporting, Eclipse IDE, Perl, CGI, SQL, Oracle, MS SQL Server, PostgreSQL, TOAD, DB data modeling tools, Jira, MS SharePoint, OLAP, HTML, CSS3, Java script, jQuery, JSON, XML. CSV, EDI, Bootstrap, VB, Prolog, UNIX, Linux, MS Office365 (Word, Excel, Outlook, Power Point, Sharepoint, Teams), MS Project, Visio, RCS, Jira, SAP ERP Manufacturing and Material management modules, Data Conversion, Cleansing and Migration

WORK HISTORY

STATYS TECH INC. (Global medical supply marketplace development) JAN 21-Jul 22

SR. BUSINESS SYSTEMS ANALYST

Work between business stakeholders, business partners, architect and global development team in a startup environment.

Contributed to Agile Sprint planning

Used Confluence and Jira for Documenting Concepts, BRD, FRD, Epics, User stories

Designed and documented REST APIs (JSON) for CRM, Inventory and Order Management

Designed and maintained database structures

The PokerStars Group (Online and mobile gaming and interactive entertainment) JUL 19-JAN 21

BUSINESS SYSTEMS ANALYST

Support in of on-going maintenance and upgrades of on-line payment SAAS for internal lines of business and API’s with payment providers and regulators.

Transformed high-level business requirements to JIRA tasks for development teams in Agile framework.

Contribution to sprint planning from BSA perspective.

Prepared Test plans and assisted to QA

Canadian Securities Institute, a Moody's Analytics company (FI training & credentialing) JUN 08-APR19

SR. BUSINESS ANALYST (Business Analyst and Technical Project Manager)

Represented Information Services in company-wide cross-departmental initiatives, ensured alignment of IT service oriented architecture resources with business goals and compliance requirements, provided high availability of owned applications.

Designed processes, proposed solutions, prepared documentation (BRD, FRD, TRD, Test plans/cases, Deployment plans), led waterfall and agile style implementations and enhancements of suite of systems providing for all aspects of student academic life cycle management. Analyzed business processes and challenges, built prototypes and managed projects addressing business improvements, regulatory and compliance requirements - PIPEDA, OFAC, CASL, PCI security.

Developed and maintained print shop order fulfillment system.

Co-chaired Academic Content Management System project from PoC to commissioning, prepared BRD, FRD, Statement of Work, Test Plan and test cases, user manuals, liaised with overseas developers.

Created web security framework passing regular penetration tests by external web security company with excellent marks.

Created secure shopping cart processing over 1M of sales annually.

Defined concept and architecture, prepared RFP, established project governance and managed development, QA and launch of computer based examination system generating $600K annual revenue.

Prepared leads data feed to Exact Target marketing campaign tool.

Worked with internal business users, third party contractors, corporate customers (Financial Organizations) and external service providers.

PREVIOUS EXPERIENCE

Rogers Communications Inc. (Telecom) FEB.07-MAY.08

SR. IT BUSINESS ANALYST

Business process improvements for Rogers outlets extranet web site.

Preparation of BRD, FRD, Test plans and test cases

Acklands - Grainger Inc. (Distribution and Logistics) OCT.03-NOV.06

BUSINESS SYSTEMS ANALYST, IT PROJECT MANAGER

Designed, supervised development and launched national Billing System

Contributed to legacy warehouse inventory management to SAP migration

Performed Data cleansing and conversion

PdMAIN Canada Inc. (ERP for automotive logistics) SEP.02-MAR.03

APPLICATION SUPPORT ANALYST

Support of ERP logistics application at automotive industry facility.

Investigated production issues, reported usage and incident statistics

UUNET Canada Ltd. (now Verizon Canada, ISP / Telecom) MAY.99-AUG.02

SYSTEMS ANALYST / PROJECT MANAGER

Research, analysis, development, management and implementation of company wide cross-department IT initiatives.

DRP project, Computer telephony, Siebel CRM, Order management system

EDUCATION & TRAINING

2020 Agile methodology application in-house training at Pokerstars

2020 Credit Card, e-Checks Payment processing ecosystem in-house training at Pokerstars

2016 PIPEDA principles course in house training at Moody's Analytics

2012 SAP Business Objects BI reporting in house training at Moody's Analytics

2005 SAP MM module in house training at Acklands-Grainger

2003 ITIL self-study course (from Pink Elephant)

M.Sc., Electronics Engineer Degree, Diploma with Honors.

Majored in Electronics and Computer Science.

St. Petersburg State Electrical Engineering University, Faculty of Electronics.

NAVAL Lieutenant certificate, majored in RADAR/SONAR NAVY systems.

St. Petersburg State Electrical Engineering University, NAVY department.



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