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Warehouse Associate Service Representative

Location:
Norfolk, VA
Salary:
19
Posted:
July 22, 2022

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Resume:

Ian Foreman

IF

Phone: 757-***-****

E-Mail: *************@*****.***

Address: Paramount Avenue Chesapeake, VA 23320

Objective

A Hard working, goal driven, and knowledgeable leader. Looking to make the transition from a customer service employee, to a career that is challenging & progressive for my family and myself. Over the course of the last few years Warehouse & PIT Equipment have been my primary expertise.

Work Experiences

Target Distribution Center: Order picker/ inbound/outbound specialist 10/2021-current

Ensure work areas are neat & organized

Pack incoming stock away, taking inventory & reporting shortages

Pick orders as requested by label

Ensure correct shipping information is attached to product

Comply with OSHA regulations

Assist in warehouse maintenance & security

Peopleshare- Dock Worker/Warehouse Associate 10/2020 - current

●Proficient using RF scanner

●Use sit down forklift to load/unload product

●Keep track of inventory via Microsoft word & manually

●Stack, shrink wrap, & label pallets

●Receive & complete pick orders

●Quality control the products

Panera Bread – Associate Trainer 10/2017 - 08/2020

●Train new employees on the duties and expectations of their position and the cafe.

●Inspect and clean food preparation areas, such as equipment and work surfaces, or serving areas to ensure safe and sanitary food-handling practices.

●Ensure customers have a safe and convenient dining experience while also ensuring their money is spent on value products.

●Prepare food to customers liking in an adequate, efficient time frame.

●Clean the production line as needed during the shift to ensure a safe and clean working environment.

Walmart Neighborhood Market – Overnight Stocker 03/2017 - 07/2017

●Removing freight/supplies from pallets.

●Sorting and organizing food by date, type, and positioning in the store. ● FIFO food. (First in, first out)

●Stocking food on shelves in store.

●Managing time while completing each area and/or section assigned.

Men’s Warehouse – Customer Service Representative 09/2016 – 02/2017 ● Create, maintain, and enter information into databases.

Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, correspondence, or other material.

●Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.

●Complete forms in accordance with company procedures.

●Schedule and confirm appointments for clients, customers, or supervisors.

●Maintain scheduling and event calendars.

●Provide services to customers, such as order placement or account information.

●Manage projects or contribute to committee or teamwork.

Panera Bread – Hourly Associate 06/2015 – 11/2016

●Ensure customers have a safe and convenient dining experience while also ensuring their money is spent on value products.

●Resolve customer complaints by investigating problems, developing solutions, and making recommendations.

●Contribute to team effort by accomplishing requested results as needed.

●Prepare food to customers liking in an adequate, efficient time frame.

●Clean the production line as needed during the shift to ensure a safe and clean working environment.

●Select food items from serving or storage areas and place them in dishes, on serving trays, or in takeout bags.

Jimmy Johns – Shift Supervisor 03/2014 – 04/2015

●Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced.

●Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.

●Complete forms in accordance with company procedures.

●Maintain scheduling and event calendars.

●Schedule and confirm appointments for clients, customers, or supervisors.

●Locate and attach appropriate files to incoming correspondence requiring replies.

●Clean food preparation equipment, work areas, and counters or tables.

●Restock kitchen supplies, rotate food, and stamp the time and date on food in coolers.

●Plan work on orders so that items served together are finished at the same time.

Panera Bread – Day Baker 10/2011 – 02/2013

●Observe color of products being baked and adjust oven temperatures, humidity, or conveyor speeds accordingly.

●Set oven temperatures and place items into hot ovens for baking.

●Combine measured ingredients in bowls of mixing, blending, or cooking machinery.

●Measure or weigh flour or other ingredients to prepare batters, dough’s, fillings, or icings, using scales or graduated containers.

Place dough in pans, molds, or on sheets and bake in production ovens or on grills.

●Adapt the quantity of ingredients to match the amount of items to be baked.

●Check equipment to ensure that it meets health and safety regulations and perform maintenance or cleaning, as necessary.

●Apply glazes, icings, or other toppings to baked goods, using spatulas or brushes.

●Decorate baked goods, such as cakes or pastries.

United States Military – Tactical Data System Specialist 10/2011- 02/2013

●10 Weeks of Basic Training

●7 Weeks of Advanced Individual Training

●Training 13 delta (converted to 13 Juliette)

●Create Fire Mission

●Support Fire Team With Accuracy

Education

Target Distribution Center

ORDER PICKER Certification. 3/2022

National Forklift Foundation

Forklift Operator Certification. 05/25/21

Tidewater Tech 08/2017 - Present

GPA - 3.8

Degree: HVAC (Heating, Ventilation, and Air Conditioning)

Expected Graduation Date: 10/2018

Tidewater Community College 08/2010 – 08/2011

Norfolk Campus

Degree: General Studies

Skills

●Customer and Personal Service

●Forklift

●Management

●Warehouse

●Stocking

●HVAC

●Point of Sales

Active Listening

●Reading Comprehension



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