Customer Service Cleaner
Resume:
Kelly Swift
General Cleaner, Etc.
*** *. ***** ********* ****. #201
Grand Prairie, TX 75051
**************@*****.***
*.*.*******@*****.***
PROFESSIONAL SUMMARY
● Customer service professional who is hard-working, and trustworthy, skilled in conflict resolution.
● 6 years of experience in residential and commercial cleaning.
● Excellent organizational and attention to detail skills.
● Dedicated to consistently delivering high-quality and professional results.
● Working independently with little or no supervision is a plus, but can also be a good team player.
● Willing to learn new skills and expand on other skills already attained.
● Able to start immediately, also willing to work nights, weekends, and holidays.
●
EXPERIENCE
Dodiddy Cleaning Services, Fort Worth, TX - Commercial Cleaner January 2021-September 2021
● Used maximum strength cleaning solutions and equipment to safely clean and sanitize industrial job sites.
● Cleaned and sanitized bathrooms, drinking fountains, and common areas, replenishing supplies as needed.
● Maintained clean, tidy, and professional entrances and public areas.
● Swept and mopped or vacuumed offices, lobbies, and corridors.
● General cleaning and dusting of furniture, air vents, and light fixtures. Swifty Clean - Arlington, TX - Owner/Residential Cleaner April 2014 - August 2020
● Provided excellent customer service in response to urgent or cleaning requests.
● Kept track of inventory, ensuring optimal supply levels to meet daily and special cleaning requirements.
● Provided deep cleaning services to clients upon request.
● Hand washed and sanitized dirty dishes and all kitchen and bathroom surfaces.
● Moved furniture out of the way to clean baseboards and hard to reach areas.
Angelo’s Pizza, Steak, and Spaghetti - Arlington, TX - Cashier/Server/Dishwasher
July 2006 - October 2009
● Maintained accuracy while taking orders and collecting payments at the front counter of an Italian restaurant.
● Transported food from the kitchen to the dining areas and delivered condiments and beverage refills as needed.
● Kept up with menu changes in order to provide current and accurate information, answer questions, and assist customers in making meal choices based on their preferences.
● Followed proper cleaning, sanitizing, and food handling procedures at all times.
● Performed opening, closing, and shift change duties following proper procedures.
● Cleaned/ reset tables and rolled silverware while maintaining workstation cleanliness.
● Washed dirty dishes using a Hobart dish machine, emptied all trash, and kept the dishroom clean and sanitized.
EDUCATION
GED - Fort Worth, TX
January, 2015
Tarrant County College, South Campus - Fort Worth, TX August, 2014 - March, 2017
Major: Business Administration
Minor: Psychology
● Member of Phi Theta Kappa.
● Achieved and maintained a GPA of 3.6 - 4.0.
● Awards:
(1) Highest Freshman GPA at South Campus (2015)
(2) Highest Grade/Test Scores in Psychology (2015)
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