Tiana Wood

Arlington, VA *****

adrua4@r.postjobfree.com

240-***-****

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Visitor Screener (Contractor)

Arlington National Cemetery (GRS) - Arlington, VA

August 2019 to October 2021

Personnel and baggage checks; Conduct identification checks on all visitors and employees Use machinery such as X-ray machines, walk through magnetometers, and handhelds magnetometers Maintain orderly queue of visitors checking in

Supervisor

Party City - Bowie, MD

October 2017 to July 2019

Assist customers in locating items on sales floor; Help as cashier when needed; assist customers in picking out balloons and blowing them up; set store planograms, stocking, answer phone inquiries, open and close store, report to store manager

Merchandiser

SAS Retail Services - Bowie, MD

January 2017 to October 2017

Responsible for store resets. Ensure items are in the correct spot/order based on planogram Separate discontinued items and dispose of them properly

Squad Member

MOD Pizza - Bowie, MD

October 2016 to April 2017

Welcome and greet customers, Handle phone inquiries, Take phone orders, Wash dishes, Press dough, Prepare pizzas for customers, Issue receipts, refunds, or change outstanding to customers, Receive payment from customers, by cash, credit and debit cards, clean and sweep work area and lobby

Softlines Sales Floor Associate

Target - Bowie, MD

November 2014 to October 2016

Handle phone inquiries and relaying request to appropriate staff persons; Welcome and greet customers; Assist customers on sales floor; Re-merchandise; Push returns back onto sales floor; Push new stock onto sales floor; Re-fold clothes and maintain sales floor; Respond as backup cashier when needed; Assist customers at fitting room

Apparel Team Lead

Sports Authority - Bowie, MD

March 2012 to September 2016

Issue receipts, refunds, credits, or change outstanding to customers; Receive payment from customers by cash, checks, credit and debit cards; Process returns and exchanges; Assist customer in selecting final purchases; push returns back onto sales floor; Organize apparel department for customer appearance; train new hires; Manage inventory and distribution of merchandise

Education

Cosmetology

Aveda Institute

January 2014 to June 2014

High School Diploma in General Studies

Tall Oaks High School

August 2010 to May 2011

General Studies

Charles Herbert Flowers High School

August 2007 to July 2010

Skills

• Planograms

• Merchandising

• Store Management Experience

• Cash Handling

• Retail Management

• Security

• Computer Skills

Additional Information

Skills Summary

General Office Skills: Greeting customers; Handling phone inquiries and relaying request to appropriate staff persons

Sales Skills: Strong interpersonal and communications skills applied in greeting and assisting customers; Cashier duties; Maintaining sales floor

Computer Skills: Microsoft Office (Word, Excel, PowerPoint) Internet (Explorer, Google Chrome, Safari)

Personal Skills: Time management; Works well in group environments as well as individual; Capable of balancing competing priorities; Over six years of experience in the retail sector; Thorough familiarity of cash handling procedure

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