Switchboard Operator Registration Clerk
Resume:
Michelle L. Harris
Lansing, Il **438
**********@*****.***
Experience
June 2009- September 2021
Cook County Health and Hospital System
Switchboard Operator/Registration Clerk
As a Switchboard Operator for the hospital, my duties included answering all incoming calls and directing them to the appropriate personnel, test for emergency codes for the facility, page physicians and other health care professionals in the event of a clinical emergency, as well as administrators in the event of a disaster.
As a Registration Clerk, for the Specialty Clinic my duties were to register patients for intake appointments, schedule follow up appointments, schedule patients for diagnostic procedures in radiology, insurance verifications answering incoming calls, taking messages through emails or transferring to the appropriate personnel, and handling as well as scheduling referrals from outside clinical facilities.
December 2000-June 2009
Olive Garden Italian Restaurant
Checker/To-Go Specialist, Cashier, and Bartender
Duties included answering all incoming calls, taking To-Go and catering orders for the restaurant, packaging and handling all orders and collecting cash as well as credit card payments, transferring management calls, assisting with the back of house staff with table orders, monitoring businesses that enter and exit from the back of the restaurant for safety purposes, collecting payments at the end of shifts from servers, keep an accurate count of total amounts that reconcile with what has been collected, count and secure payments at the end of the shifts with managers and prepare deposit bags for bank collections, and prepare beverages for both servers of the restaurant along with the patronnes.
Education
Rasmussen University School of Nursing
Mokena/Tinley Park, Illinois
Present day
Pursing Associates in Nursing
Chamberlain College of Nursing
Tinley Park, Illinois
September 2019-December 2021
Everest College of Medical Assisting
Merionette Park, Illinois
2008-2009
Graduated with a certification in Medical Assisting in 2009
Chicago State University
Chicago, Illinois
August 2001-2007
Graduated with a Bachelor’s of Health Sciences and Public Health
Minor completed in Psychology
Was active member of LOLAS Committee= Learning of Latin American Students
Crete Monee High School
Crete, Illinois
August 1998-2001
Graduated with High School Diploma
Skills
Customer service skills
Multitasking skills including answering and managing calls, cash handling, insurance verification, registration and scheduling
Experience with Microsoft Word, Fax, Scanners, Xerox, and Cerner software.
Typing skills of at least 50 words per minute.
Contact this candidate