Business Analyst Team Lead

Tony Turner

281-***-**** ************@*****.***

Career Focus

The “Results Extracting Business Analyst” with 5+ years of proficiency in Data Analytics, Operations Management, Continuous Improvement, and Supply Chain Management, seeking to obtain a new challenge leveraging my work experience delivering and astonishing results! Experience

TLA Operations - 11/2019 – Present

Spring, Texas Business Analyst - Operations Team Lead A Team Lead providing data analysis, advisement, and data driven recommendations for projects associated with construction, residential, and commercial accounts, supporting 10+ franchise territories in Texas averaging about 50+ jobs weekly. Key delivery consists of increasing company productivity and revenue while decreasing costs in a challenging environment where 87%~ of new customers are obtained through word-of-mouth marketing.

● Plans and manages daily operations related to safety, logistics, job site management, customer engagements, and conflict resolution

● Oversees administration and accounting functions for surveying accounts receivables and payables of the organization

● Collaborates with senior leadership on a weekly basis to identify new areas of opportunity for the company

● Coordinates logistics route schedules for employees to complete their day-to-day task while optimizing time

● Manages non-compliant material from the manufacturer to mitigate defects, provide reporting for SRM, and to report on monthly KPI’s

● Executes quality inspections for over 11,000+ pieces of equipment annually used at job sites

● Creates and distributes 15+ bid packages weekly to residential, commercial, and large businesses for lead generation

● Implemented workload balancing to equalize working hours amongst employees to ensure all staff returned to base (RTB) within business hours

● Ensured company deployed resources met the requested demand and specification while delivered on time in full (OTIF) to the customer

● Led negotiations with a key supplier that contractually removed last mile delivery cost resulting in 53.7% reduction in transportation costs

● Increased productivity from 2020 to 2021 by 47.3% through customer growth and completion of projects throughout the areas of operation

● Amplified company revenue by 46.67% annually by listening to the voice of customer and enhancing stakeholder satisfaction

● Received 50+ customer satisfaction awards annually for outstanding service Zachry Industrials - 04/2017 - 11/2019

San Antonio, Texas Business Analyst

A Business Analyst managing 110+ project sites across the Southeastern region of the United States, tasked with right-sizing cost and personnel to maintain profit margins, to provide services to major Oil and Gas and Petrochemical companies with an annual revenue of $8M~.

● Managed multimillion-dollar projects that included cost plus, lump sum, and time and material for heavy highway and petrochemical clients

● Supervised and verified account reconciliation for project managers in the field while applying appropriate account standards with QA/QC

● Reduced reconciliation and project stop work durations by 50% through the implementation of electronic invoicing vs snail mail invoicing

● Streamlined all accounting, billing, and payroll to the home office rather than the job site which avoided $15.1M~ in potential costs

● Developed an enterprise-wide tool that consolidated systems to simplify analytics and reporting, resulting in 30% time saved annually

● Received “Innovator of the Year” award by implementing new culture standards and presenting a business case that reduced additional required resources for work, and was brought in-house rather than outsourcing and increasing costs Core Competencies

Safety, Leadership, Business Analysis, Operations Management, Logistics, Supply Chain Management, Project Management, Critical Thinking Skills, Managerial Skills, Change Management, Strategic Thinking, Data Analysis, Innovation, Quality Assurance, Quality Control, Compliance Collaboration, Stakeholder Management, Voice of Customer (VOC), People Skills, Surveying, Emotional Intelligence, Performance Management, Suppler Relationship Management, Customer Relationship Management, Product Knowledge, Budgeting, Forecasting, Strategic Planning, Sales Growth, Business Administration, Attention To Detail, Team Building, Delegation, Coaching, Communication Skills, Inventory Management, Labor Planning, Continuous Improvement, Process Improvement, Multimodal Transportation, Road Transportation, Prioritization, Problem Solving, Flexibility, Resource Planning, MS Windows, MS Office, MS Excel, MS Suite, and SAP. Education

University of Texas at San Antonio

B.S. in Communications Studies

Minor in Business Administration

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