Jar’Tima Kendrix

*** ********* ***** ***** *** **15 Phone 210-***-****

Email: adru4t@r.postjobfree.com

Seeking growth and advancement which allows me to utilize my customer service experience to a frontline leader, to assure positive motivation to maintain customer satisfaction and contribute to the company success.

Experience

November 2022-Current

IBEX Global, New Braunfels, TX

Data Entry/ Customer Service representative

Promptly respond to Tax related questions

Cash App Representative

Communicate effectively

Timely review customer prior year tax return

December 2020 – October 2022

Hilton Garden Inn, Universal City, TX

Housekeeper/Janitorial

Organize supplies for efficiently based on expected customer needs.

Follow proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures.

Clean, sanitized, and restocked restrooms timely to keep rooms fresh.

Provided special deep cleaning services to clients in need of additional levels of cleaning and sanitation.

Provide warm greeting to internal and external customers daily.

February 2020 – December 2020

HEB, Universal City, TX

Customer Service Cashier/Stocker

Take customer groceries out in timely manner.

In store shopper for the customers, selecting items customer requested online.

Make sure groceries are fresh and up to date.

Review all vegetables and bread/bakery has no Mold.

September 2018 – March 2020

Alorica, Universal City, TX

Customer service Representative

Greet customers in a timely manner to facilitate services.

Determine customer needs to accurately input the orders in billing systems.

Cultivate strong value relationship with internal and external customers.

Process 100% orders daily, First call resolution.

Fast learner that can understand complex service orders, to serve the customer.

Efficiently use Chat, Email, Phone and client database tools.

Positive attitude and resilient while interaction with the customer.

October 2016 – September 2018

Hilton Garden Inn, Universal City, TX

Housekeeper/Janitorial

Organize supplies for efficiently based on expected customer needs.

Follow proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures.

Clean, sanitized, and restocked restrooms timely to keep rooms fresh.

Provided special deep cleaning services to clients in need of additional levels of cleaning and sanitation.

Provide warm greeting to internal and external customers daily.

Education

May 2016

Wossman High School, Monroe La

High School Diploma

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