RP Regina S. Pucci
Valparaiso, IN ***** 219-***-****
*************@*****.***
PROFESSIONAL
SUMMARY
Conscientious Healthcare professional offering over 8 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills. SKILLS Specimens collection and
processing
Vital signs monitoring
Patient Care
HIPAA Compliance
Medical Records Management
Phlebotomy
Appointment Setting
Patient Scheduling
Needs assessment
Monitoring patient progress
Completing insurance
EMR / EHR
Good Telephone Etiquette
Multitasking Abilities
Privacy and confidentiality
Patient Assessments
WORK HISTORY REGISTERED MEDICAL ASSISTANT 06/2019 to CURRENT Oak Street Health —Hammond
Documented vital signs and health history for patients in clinic and hospital environments.
Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
Sanitized, restocked and organized exam rooms and medical equipment. Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
Collected and documented patient medical information such as blood pressure and weight.
Taught patients about medications, procedures and care plan instructions. Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions. Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Directed patients to exam rooms, fielded questions and prepared for physician examinations.
Performed clerical duties, such as word processing, data entry, answering phones and filing.
Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment. Prepared lab specimens for diagnostic evaluation.
Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
Implemented care and efficiency improvements to support and enhance office operations.
Oriented and trained new staff on proper procedures and policies. Maintained detailed records of test results by entering data and patient information into computer.
Measured patient spirometry.
Collected pertinent data and calculations to aid physician in interpreting results.
Explained procedures to patients to reduce anxieties and increase patient cooperation.
Liaised with patients and addressed inquiries, appointment requests and billing questions.
Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus. Measured patient pulse oximetry.
Monitored EKG, Spirometry, Retina test accuracy
Efficiently performed insurance verifications, pre-certifications and pre-authorization functions.
REGISTERED MEDICAL ASSISTANT 02/2015 to 10/2018
Dalal Medical Corporation / Franciscan Alliance Merrillville Documented vital signs and health history for patients in clinic and hospital environments.
Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
Sanitized, restocked and organized exam rooms and medical equipment. Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
Collected and documented patient medical information such as blood pressure and weight.
Called and faxed pharmacies to submit prescriptions and refills. Prepared and administered medications to alleviate patient symptoms. Taught patients about medications, procedures and care plan instructions. Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions. Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Directed patients to exam rooms, fielded questions and prepared for physician examinations.
Performed clerical duties, such as word processing, data entry, answering phones and filing.
Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment. Prepared lab specimens for diagnostic evaluation.
Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
Implemented care and efficiency improvements to support and enhance office operations.
Oriented and trained new staff on proper procedures and policies. Maintained detailed records of test results by entering data and patient information into computer.
Collected pertinent data and calculations to aid physician in interpreting results.
Explained procedures to patients to reduce anxieties and increase patient cooperation.
Liaised with patients and addressed inquiries, appointment requests and billing questions.
Measured patient pulse oximetry.
Monitored stool, H pylori test accuracy using quality controls. MEDICAL ASSISTANT 02/2014 to 02/2015
Mahendra Patel Family Wellness Homewood, IL
Hammond, In Answering phones & Making appointments Vitals/ triage Administering vaccinations and drawing labs for (infant, teens, adults) TB testing, wound care, assisted in suture removal and lancing boils Maintained lab and reports, lab orders and office/lab supplies. Directed patients to exam rooms, fielded questions and prepared for physician examinations
MANAGER 05/1999 to 04/2005
Sal & Rocco's Whiting, IN
Directed staff and managed all inventory
Controlled costs and optimized spending
Conducted monthly inventories of raw materials and components on work floor.
Recorded inventory sales into organization's weekly income report. Cross-trained existing employees to maximize team agility and performance.
EDUCATION Certificate RMA 02/2014
Kaplan College Hammond, Hammond, MA, IN