Customer Service Black River
Resume:
Tiffany Meeks
*** ******** **, ****, ***********, 38658, US
***************@*****.***
Warehouser - September, 2020 to May, 2022
United Solutions - Sardis, MS
Promptly responded to all supervisory questions about the job and provided updates on expected task completion times.
Documented warehouse stock and reported inventory totals to [Job title] each [Timeframe]. Inspected supplies and product inventory for quality and quantity issues, returning unacceptable materials to vendors for replacements or refunds.
Was in charge of day-to-day customer service, as well as maintaining positive and long-term relationships with external customers and freight partners. Checked inbound and outbound shipments for accuracy and to avoid mistakes. Prepared all shipping documentation and assembled and filled more than [Number] shipments per day. Kept the warehouse clean and organized to maximize team efficiency and productivity. Hotel Housekeeper - February, 2019 to April, 2021
Hampton Inn Oxford-West - Oxford, MS
Managed the hotel's laundry workflow so that guest laundry requests could be fulfilled in under
[Number] hours.
Examined departmental documents to determine how they should be distributed and filed. Accepted responsibility for all building keys, master keys, and access cards that had been assigned to me. Gathered dirty laundry in [Number] rooms in order to schedule a pickup at the laundromat. Created boardroom and courtroom multimedia presentations that included video and text-synced depositions for better understanding.
Helped guests by providing detailed information and resolving complaints, resulting in a [Number]% increase in guest satisfaction.
Used steam cleaning equipment and floor care machines to sanitize and wax hardwood, tile, and linoleum floors, as well as deep clean carpets.
Field Technician - June, 2018 to April, 2020
SERVPRO of Oxford/Batesville/Clarksdale - Oxford, MS Coordinated complex equipment breakdown repairs with the manufacturer. Improved customer service ratings by quickly and accurately resolving technical, on-site, and [Type] issues.
Worked as a technical consultant on environmental policies in order to maintain regulatory compliance. Made a change.
Closed process gaps by properly training teams on equipment usage best practices. Work History
Cashier - September, 2017 to August, 2019
Sprint Mart - Water Valley, MS
Credit cards, checks, gift cards, and coupons were all processed by me. Immediately informed the manager of any accidents, injuries, or unsafe working conditions. Organized and reported financial data in order to keep track of payment histories and aid in sound financial accounting.
Used cash registers and POS systems to request and record customer orders and compute bills. Helped customers by answering their questions and completing their requests. Efficiently and accurately processed a large number of transactions. Am in charge of receiving orders from other members of the team, as well as checking and updating the sales software.
GED - 1997
Black River Technical College - Pocahontas, AR
High School
Olive Branch High School - Olive Branch, MS
Computer literate
Customer direction
Cash drawer balancing
Excellent verbal communication
Heavy lifting
Money management
Customer service
Cash handling policies
Sales
Computer literate
Motivated self-starter
Assembly and production
Labeling and boxing
Multi-Task Management
Communications
Results-driven
Motivated [Job Title] with experience managing large-scale projects, including budgeting and administration.
Highly motivated and results-oriented warehouse professional with extensive logistics and distribution experience.
Reliable [Industry] expert with [Number]+ years of experience in shipping, receiving, and inventory management.
Exceptional organizational skills and attention to detail are required. Clear understanding of [Task] and [Task] as well as [Skill] training. Dedicated to completing tasks and job responsibilities in a timely and unobtrusive manner. Dynamic communicator who consistently outperforms company goals and expectations. Education
Skills
Professional Summary
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