claims adjuster

DB Deborah Bradley

832-***-**** E: ******************@******.***

Katy, TX 77494

PROFESSIONAL

SUMMARY

Fourteen years ago I put my business on hold in order to stay home with my special needs child. I recognized that the first few years of a Childs life were highly formative and influential, . I was very proactive in getting him all the services he needed.

WORK HISTORY RESPITE PROVIDER 08/2015 to CURRENT

The Harris Center Houston, TX

Provided clear instruction to activity and program participants to ensure fun and safety

Transported and escorted program participants to and from activities and on field trips

Managed scheduled events to maximize activities and attendance Kept track of allergies and dietary restrictions, verifying correct meals and snacks were given to campers

Watched participants to spot difficulties and provide aid, stopping activities and offering medical assistance

PERSONAL TRAINER FITNESS INSTRUCTOR 06/2016 to 07/2019 Curves Houston, TX

Instructed gym members about correct use of weight resistance and cardiovascular equipment

Served as point of reference for fitness expertise within club Maintained cleanliness of group fitness room, mirrors, floor and fitness equipment

Informed clients about nutrition, lifestyle issues, and weight control Educated clients on effective ways to exercise while on business travel, at home and on vacation

Administered fitness assessments, including weight and body mass index Motivated clients to achieve their personal fitness goals through developing and modifying routines

Cultivated positive relationships with participants by interacting with group during fitness classes

Converted community contacts into potential clients through networking, consistency and credibility

Provided observations, took measurements and performed tests at various stages according to quality control plan

SMALL BUSINESS OWNER ( MAID SERVICE) 11/2005 to 03/2015 Debbies Maid Service Katy, TX

Cleaned bathrooms and kitchens with sanitizing products to prevent spread of germs and reduce likelihood of illness

Operated cleaning equipment and used chemicals by following all safety protocols and procedures to avoid burns, injuries and accidents Serviced bathrooms, including cleaning, sanitizing and supply replenishment

Completed laundry services with special attention to care instructions, including hand-washing and drycleaning

Trained new applicants on all departmental procedures and provided assistance in finding necessary equipment and cleaning supplies Examined all rooms, halls and lobbies to determine need for repairs and replacement of furniture or equipment

Accepted accountability for all assigned building keys, master keys and access cards

Worked on team of 19 staff members to service clients Slid beds, sofas and furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas

Established and maintained clean and comfortable environments by buildings by vacuuming, cleaning windows and dusting Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition

Kept building entryway glass clean and polished for professional presentation

Implemented new cleaning processes and team strategies to reduce necessary man-hours by 10 hours per week

Cleaned over 40 locations every week with consistently high customer satisfaction ratings

Offered deep cleaning expertise to clients in need of extra support Operated power equipment tools such as backpack vacuum LOAN OFFICER 01/1990 to 02/1995

Texas Commerce Bank Houston, Texas

Assisted senior-level credit officers with complex loan applications Complied with regulatory requirements, including Bank Secrecy Act, Anti Money Laundering, OFAC, USA Patriot Act, Privacy Act and Community Reinvestment Act

Reviewed over 24 financial statements per week

Successfully closed average of 40 loans per month

Compiled database of loan applicants' credit histories, corporate financial statements and other financial information

Originated, reviewed, processed, closed and administered customer loan proposals

Reviewed and edited loan agreements to promote efficiency and accuracy Recommended loan approvals and denials based on customer loan application reviews

Created strategies to develop and expand existing customer sales, which resulted in10% increase in annual sales

Maintained friendly and professional customer interactions Submitted loan applications to underwriter for verification and recommendations

Maintained strict confidentiality of bank records and client information Closely monitored performance of current portfolio of specialty loans and made changes to achieve performance targets

Received Employee of the Quarter service award after closing new business

Advised clients on mortgage, education and personal loans Maintained balancing record

Handled various accounting transactions

EDUCATION Certificate Dental Assisting 04/2015

Houston Dental Assistant School, Katy

Bachelor of Arts Accounting 07/1988

University of Houston, Houston, TX

CERTIFICATIONS BLS for healthcare providers (CPR and AED) Certified Dental Assistant

Registered Dental Assistant in State of Texas

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