Jose Quezada

CONTACT INFORMATION

**** **** ******* **

Colorado Springs, CO

(719) 362 – 6090

adrtx7@r.postjobfree.com

linkedin.com/in/jose-quezada-37316217a

PERSONAL PROFILE

I am an experienced technical support consultant with more than 30 years of experience in the IT industry. I am hoping to continue expanding my career while providing the best experience and support available.

EDUCATION

Licensure (Bachelor's Equivalent)

- Computer and Electrical Engineering

Universidad Autonoma de Nuevo Leon (Autonomous University of Nuevo Leon) Monterrey Mexico

Graduated – 1980

Graduated with honors

SKILLS AND ABILITIES

Installation and troubleshooting of software products running on top of Linux and Windows

Troubleshooting and repairing hardware

Fluent in Spanish

Microsoft Office suite

Customer/client support

Remote operations

Salesforce ticketing system

VOLUNTEER WORK

Iglesia Nueva Vida (New Life Church - Spanish Campus)

Volunteer in various areas

Youth ministry

Children's ministry

Outreach

Men's ministry

Life Network

Walk For Life

Event Volunteer

Latest Training and Certifications

ORACLE CLOUD INFRASTRUCTURE FOUNDATIONS 2021 CERTIFIED ASSOCIATE, MARCH 31, 2022

AWS TECHNICAL ESSENTIALS - CLOUD ESSENTIALS ONLINE COURSE

REFERENCES

Jeremias Tamarez

Pastor - Iglesia Nueva Vida

719-***-****

adrtx7@r.postjobfree.com

Dave Mahder

Colleague - Digital, Compaq, HP, HPE, Microfocus

719-***-****

adrtx7@r.postjobfree.com

Chris Reed

Manager - Microfocus

ITOM Products

508-***-****

adrtx7@r.postjobfree.com

Dave Branchen

Senior Manager - Microfocus

ITOM Products

adrtx7@r.postjobfree.com

EMPLOYMENT HISTORY

Location: Colorado Springs, CO

L3 Technical Solutions Consultant

Microfocus

January 2018 - January 2022

Supported Operations Bridge Manager (OMI, OBM) running on top of red hat Linux and windows on VMware virtual machines, The OBM includes different DB’s like Postgres, MySQL and Oracle

Interfaced with Customer, L1, L2 and Engineering team

Technical Account Manager

Hewlett Packard Enterprise

January 2015 – January 2018

Supported Medical Archive Solutions running on top of Suse Linux on VMware virtual machines

Technical Account Manager

Compaq Computers/Hewlett Packard

February 2002 – January 2015

Supported HP super computers – High Performance Computers (HPC) running on digital unix/ Compaq tru64unix and Storage Works

Location: Monterrey, NL, Mexico

Field Service Engineer

1980 - 1992, 1994 – 2002

Digital Equipment Corporation (DEC)

Compaq Computers

Field Service Engineer

Hardware support – different computer types like pdp11, Vax, Alpha, and their peripherals

Software support – digital unix

Contact this candidate