Administrative Assistant Customer Service

**** ******** **** ● Dunwoody, GA ***** ● 678-***-**** ************@*****.***

Amanda Taylor

Objective

I am currently seeking a challenging career to develop partnership in customer relations, sales marketing, administrative, or any position relevant to utilize my skills at every capacity.

Key Skills

Software Development

Word/Outlook/Excel/Access

Type 65+wpm

Spreadsheet/Reports

Employment

Venterra Reality- Better Living Consultant 2017-2019

Responsible to maintaining high quarterly Kinsley survey scores.

Generating leads and setting up meetings through consistent phone prospecting, networking, and research.

Create and maintain a welcoming office environment for potential residents by providing refreshments.

Work order request and followed up with residents regarding completed work orders.

Assisted property manager with office organization and rent collections.

Responsible for providing exceptional service to the community residents, future

residents and the corporate management team.

Completed all paperwork and duties corresponding to the leasing activity.

Trained and managed staff and direct the sales efforts of the apartment community

Planning and executing on site and online marketing and advertising directives.

C.L.A.S.S. Leasing - National Leasing Specialists. 2013-2014

Adapted to different environments and situations quickly and fluidly.

Traveled throughout the United States consulting with various property management companies and increasing their traffic and occupancy.

Convert prospect inquiries into traffic and traffic into sales daily.

Design, create and distribute marketing materials – print and digital.

Communicated effectively with on-site staff in order to build and maintain strong relationships for the present and future.

Staffing Now- Front Office Manager/Administrative Assistant 2012- 2013

Managed and oversee all daily office operations

Performed all duties related to reception with precision and attention to detail.

Answered multi-line telephones, routed calls, and took accurate message.

Maintained file records, ensuring important documents can be accessed quickly.

Verizon Wireless Communications- Retail Sales Representative 2010-2012

Top sales representative for the Roswell location

Sold 40 plus phones per month

Resolved Customer Service issues

Developed Marketing Campaigns

Education

2016— 2019 Kennesaw State University Kennesaw, GA

B.S.N, Degree in Nursing,

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