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Office Assistant Customer Service

Location:
Greenville, NC
Posted:
July 21, 2022

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Resume:

Glen M. Vines Jr. **** West **th Avenue 252-***-****

Greenville, NC 27834 ****************@*****.***

EDUCATION Edgecombe Community College, Tarboro, NC

****- ****

Majored in Radiography

Pitt Community College, Greenville, NC

2014-2015

Majored in Radiography

Shaw University, Greenville, NC

2005-2007

Majored in Economics and Finance with a concentration in Geology

Dudley Academy, Greensboro, NC

1996-1997

Majored in Hair Care/Salon Ownership

Elizabeth State University, Elizabeth, NC

1992-1995

Majored in Economics and Finance with a concentration in Geology

PROFESSIONAL

EXPERIENCE Executive Cuts, Greenville, NC

2005- Present

Owner/Entrepreneur

Maintains client’s appearance

Maintains accurate bookkeeping records

Daily monitoring of both internal and customer systems along with facility monitoring

Direct customer support via email and phone for entire company

Remote hands and eyes support for company

Use various tools to perform related administration functions

Provide expertise in support of appearance needs

Write all policy manuals for company

Provide management to all staff hired

Work with external developers to help with business improvements

Al’s Barbershop, Greenville, NC

2001-2005

Staff Barber

Provided support to all customers receiving assistance

Responded to telephone calls, email, and personnel request for any customer assistance

Handled all office duties

Provided great customer service to all clients

Elizabeth City State University, Elizabeth City, NC 1993-1995

Office Assistant

Answered multi line phone system

Maintained accuracy of all records within the department

Assisted students with academic issues

Maintained level of confidentiality

Performed all clerical functions within the department

Setup meetings for Department Heads

Utilized Microsoft regularly



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