Office Assistant Customer Service
Resume:
Glen M. Vines Jr. **** West **th Avenue 252-***-****
Greenville, NC 27834 ****************@*****.***
EDUCATION Edgecombe Community College, Tarboro, NC
Majored in Radiography
Pitt Community College, Greenville, NC
2014-2015
Majored in Radiography
Shaw University, Greenville, NC
2005-2007
Majored in Economics and Finance with a concentration in Geology
Dudley Academy, Greensboro, NC
1996-1997
Majored in Hair Care/Salon Ownership
Elizabeth State University, Elizabeth, NC
1992-1995
Majored in Economics and Finance with a concentration in Geology
PROFESSIONAL
EXPERIENCE Executive Cuts, Greenville, NC
2005- Present
Owner/Entrepreneur
Maintains client’s appearance
Maintains accurate bookkeeping records
Daily monitoring of both internal and customer systems along with facility monitoring
Direct customer support via email and phone for entire company
Remote hands and eyes support for company
Use various tools to perform related administration functions
Provide expertise in support of appearance needs
Write all policy manuals for company
Provide management to all staff hired
Work with external developers to help with business improvements
Al’s Barbershop, Greenville, NC
2001-2005
Staff Barber
Provided support to all customers receiving assistance
Responded to telephone calls, email, and personnel request for any customer assistance
Handled all office duties
Provided great customer service to all clients
Elizabeth City State University, Elizabeth City, NC 1993-1995
Office Assistant
Answered multi line phone system
Maintained accuracy of all records within the department
Assisted students with academic issues
Maintained level of confidentiality
Performed all clerical functions within the department
Setup meetings for Department Heads
Utilized Microsoft regularly
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