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Service Representative Customer

Location:
Kingston, Saint Andrew, Jamaica
Salary:
$ 20 per hour
Posted:
July 21, 2022

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Resume:

** ***** ******

Kingston **

Cell 876-***-****

Email: adrtop@r.postjobfree.com

OBJECTIVE

To contribute strong leadership and technical skills in the area of General Management while focusing on best results.

PROFESSIONAL PROFILE

Goal-oriented and results driven BSc - level professional with significant and progressive expertise in Sales and Marketing, Administrative Management and Customer Service.

Cultivate strong business relationships and formulate and implement effective real-time decisions.

EDUCATION AND PROFESSIONAL DEVELOPMENT

Bachelor of Science in Business Administration with specialization in Programme and Project Management – International University of Caribbean –Kingston

PROFESSIONAL EXPERIENCE

Palisadoes Credit Union Mar 2018 – May 2019

Position: Accounting Clerk

Market and sell CUNA products such as Smart Pack, F.I.P., Golden Harvest, to potential clients and existing members of the Credit Union

Hosting meetings with clients for new business

Verifying the accuracy of invoices and other accounting documents or records. Update and maintain accounting journals, ledgers and other records detailing financial business transactions (e.g., disbursements, expense vouchers, receipts, accounts payable).

Compile data and prepare a variety of reports.

Reconciles records with internal company employees and management, or external vendors or customers.

Balance Payroll

Verify floats at the end of each day

Market and sell CUNA product to potential clients and members

Position: Member Service Representative Feb 2016 – March 2018

Receive and processes member financial transactions, including but not limited to, deposits, withdrawals and loan payments.

Build loan portfolio by encouraging members to access secured and unsecured loans instead of making withdrawals from investments and savings accounts

Cross sell credit union products and services and promotes events and specials.

Provide routine account information and services to the limits of assigned authority.

Promote the Credit Union products at local events

Provide basic file maintenance requests such as address and phone number changes and debit card related requests.

Virgin International Jan 2015 – Sept 2016

Position: Sales Clerk

Stock shelves, counters or tables with merchandise.

Set up advertising displays or arrange merchandise on counters or tables to promote sales.

Stamp, mark or tag prices on merchandise.

Obtain merchandise requested by customer or receive merchandise selected by customer.

Answer customer questions concerning location, price and use of merchandise.

Total price and tax on merchandise purchased by customer to determine bill.

Accept payment and make change. Wrap or bag merchandise for customers.

Remove and record amount of cash in register at end of shift.

Calculate sales discount to determine price.

Keep record of sales, prepare inventory of stock and order merchandise.

Keep the showroom clean and orderly.

Community Service Activities

Kencot Community Development Commission 2004 – Present

Position: Volunteer

Plan best practices for better parent- child communication with a focus on reducing crime and violence

Best Care Home 2010

Position: Volunteer

Act as teaching assistant for students

Provide basic health and nutrition care

Jamaica Social Investment Fund 2008- 2009

Position: Youth Mentor

Work with youth from vulnerable communities and help them navigate the education and social system

INTERESTS

Community Development, Eco- Tourism, Entrepreneurship

REFERENCES

MRS. CLAUDINE PURBOO HUMAN RESOURCE MANAGER AT PALISADOES CO-OPERATIVE CREDIT UNION LTD 876-***-****-10 EXT 2110.

MR. OWEN LEWIN JUSTICE OF PEACE AND BUSINESS MAN 876-***-****, 926-0544,509-0006

Hylton Lewis



Contact this candidate