J O Y C E S A M U E L K A N D A L L O O R

(B.Sc. – Comp.Sc. M.C.A. OCP)

Mobile Phone Number: +1-647-***-****

Email: adrtma@r.postjobfree.com

PROFILE

Academic specialisation in Computer Applications

More than 20 years’ experience in System Development, Analysis, Troubleshooting. Certified Oracle Forms Developer Professional (OCP) Hands on experience in Form Builder, Report Builder, PL/SQL and Oracle Business Intelligence (BI).

Particularly interested in client/server and relational database design on Oracle platforms.

Experience with Ellucian’s Banner ERP system

Experience in User Training and developing customized modules. CORE COMPETENCIES

Good team player with leadership skills.

Data analysis and reporting skills.

Self-driven, undertake responsibilities and target oriented tasks. Adaptive to situations.

Keen interest in development of software and data analysis Learnt Business Accounting with inventory, personnel, reinsurance and many more relating to the structural complexities of various organizations Experience in Oracle 10g database + Oracle IAS

Oracle tools: Forms & Report Builder 10g, 11g

Sql & PLSQL 10g 11g, SQL Developer

Experience in creating, implementing and debugging stored procedures in Oracle Argos Reporting Tool

PERSONAL INFORMATION

Name Joyce Samuel Kandalloor

Date of Birth 24/04/1977

Sex Female

Nationality Indian

Passport details Republic of India,

Z 3828266,

Issued at Kuwait.

Valid through 2027.

Visa status Permanent Resident (PR)

Languages English, Hindi, Malayalam, French, Arabic Marital Status Married

Religion Christianity

Contact Telephone +1-647-***-****

Email IDs adrtma@r.postjobfree.com

adrtma@r.postjobfree.com

Other interests Sports Enthusiast,

Gardening

Environment Protection awareness programs.

PROFESSIONAL EXPERIENCE

Oct 2019 onwards: American University of Kuwait, Kuwait. Designation: Institutional Research Analyst

Job Description:

• Plan, develop, maintain, update and log complex customised queries and reports to serve specific reporting and analytical University needs,

• Plan, develop, maintain, update and log regular and recurring queries, reports and other data formats. Educate other IR members on the same,

• Plan, develop, maintain and update existing queries and reports in user-friendly formats as per individuals and units needs for institution operations.

• Regularly audit data and review queries to maintain output integrity.

• Maritain data integrity and strict confidentiality of University Information.

• Develop and maintain IR policies and procedures in collaboration with other IR members and relevant University units as required

• Maintain effective communication with units to maximise result accuracy.

• Utilise available tools to optimise report and data delivery time.

• Offer training and support to IR members and end users per office and unit’s needs.

• Organise and maintain operational and procedural documents and files to maintain proper history of tasks for IR office use.

• Seek and participate in local and/or international professional development events and activities, to keep up-to-date on relevant knowledge and skills

• Repre3snt IR in meetings and serve in committees as assigned. July 2018 – Sept 2019: American University of Kuwait, Kuwait. Designation: System Analyst

Job Description:

• Plans, develops, tests, and documents computer programs, applying knowledge of programming techniques and computer systems: Evaluates user request for new or modified program

• Consults with user to identify current operating procedures and clarify program objectives

• Formulates plan outlining steps required to develop program, using structured analysis and design and submit them to user for approval

• Prepares flowcharts and diagrams to illustrate sequence of steps the program must follow and to describe logical operations involved

• Provide troubleshooting of systems integrated to Banner ERP

• Provide user support for Banner ERP and integrated system July 2014 – May 2018: Sword Capital., Kuwait.

Designation: System Analyst

Job Description:

• Design, Development, deployment & maintenance of mission critical, Statistical and Analytical Systems/Modules using Oracle Development tools

• Customising Forms and Reports as per user needs

• Debugging and Troubleshooting of the existing brokerage system

• Imparting Training and document compilation for users Feb 2008 – June 2014 : Kuwait Reinsurance Company., Kuwait. Designation: System Analyst

Job Description:

• Developed Custom Payroll System

• Design, Development, deployment & maintenance of Systems/Modules using Oracle Development tools

• Debugging and Troubleshooting of the existing system

• Imparting Training and document compilation for users

• Catering user needs and customizing forms and reports Jan 2007 – Jan 2008: United Beverages Company - Subhan. Designation: Development Engineer

Job Description:

• Developed Custom Payment System for Vending Machine

• Development and Design of Specific forms and reports

• Data Migration (Import and Export)

• Debugging and Trouble shooting of the developed software

• User Training

• Helpdesk Support

April 2005 – Jan 2007: Track Solutions - Hawally

Designation: Development Engineer

Job description:

• Development and Design of specific software packages like Inventory, Travel and Payroll Modules

• Debugging and Troubleshooting of the developed software

• User Training

• Helpdesk Support

• Supervise Subordinate work

Aug 2000 – Mar 2005: RITeS –Shuwaikh, Kuwait

Designation: Application Developer

Job Description:

• Developed Custom Building Maintenance & Management System for the Ministry of Education

• Developed Custom Project Management System for KAFCO

• Support all the existing custom modules like GL/AR/AP

• Add and maintain new functionalities

• Installed modules @Client side and customized as per the requirement EDUCATION

1) Academics:

June 1997 – April 2000 : Masters in Computer Applications (MCA) C.M.S. College of Science & Commerce,Bharathiar University, India June 1994 – April 1997: Bachelors in Computer Science (BSc. Comp Sc.) C.M.S. College of Science & Commerce,Bharathiar University, India April 1993 – March 1994: 12th Grade

Indian School, Kuwait – CBSE Board Delhi, India

April 1991- March 1992: 10th Grade

St. Mary’s School. Kerala, India – CBSE Board Chennai, India Other Professional & Technical Qualifications:

• Certified Oracle PL SQL Developer (OCP)

• Certified Blue 360 Administrator

• Certified Blue Surveys Administrator

• Certified Blue Evaluations Administrator

• Training in Visual Basic 6.0 and SQL Server 6.5

• Web Programming using Java (Java 2.0, Javascript, HTML 3.2)

• Operating Systems : MS DOS, Windows NT, XP, 7.0

• Training in Sun Solaris Administration

• Training in Advanced Excel

The above given information are true to the best of my faith and knowledge. Any references or verifications could be made available up on request. Joyce Samuel Kandalloor

Contact this candidate