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Makayla White

Professional Summary adrtik@r.postjobfree.com

876-***-****

Dedicated Customer Service professional with knowledge of service delivery Sy sie)

and proven multitasking abilities. Committed to maintaining professional Q Kingston, Jamaica NV

relationships to increase profitability and drive business results.

Skills

Work History

Sutherland Global Services - Customer Service Agent

06/2021 - Current

© Helped large volume of customers every day with positive attitude and focus Education

on customer satisfaction.

© Demonstrated high attention to detail, organization and management of 06/2018

multiple tasks and projects simultaneously. Merl Grove High School

© Evaluated customer information to explore issues, develop potential solutions High School Diploma

and maintain high-quality service. Completed seven subjects at the CSEC

© Educated clients on account services and resolved client inquiries regarding level

statement information and account balances Completed Two subjects at the Cape

level

Grace Kennedy - Brand Sales Representative

Part Time

09/2020 - 05/2021

© Greeted customers, helped locate merchandise and suggested suitable

options.

© Answered customer questions about products and services, helped locate

merchandise and promoted key items.

© Listened to customer needs and desires to identify and recommend optimal

products.

© provided customers With insights about products including marketing

collateral, samples, and giveaways.

Raynor Photos - Photography Editor

05/2020 - 04/2021

+ Edit and print passsport size photos for customers

CG's Commercial Transport And Decor - Brand Ambassador Team Lead

09/2019 - 05/2020

+ Lead a team of brand representatives who supported projects for organizations

island-wide, namely: Seprod, Betty, JN bank

+ Set-up product demonstrations at events and communicated brand features and

benefits to consumers

Immaculate Conception High School - Summer Intern

07/2019 - 08/2019

+ Registered first from students into the renweb system

+ Distributed rental books to students for all grades

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