Front Desk Services Administration

Marie Nadine Bourdeau

****************@*****.*** ~ 786-***-**** ~ 196 NW 95th ST Miami, Florida 33150

SUMMARY OF QUALIFICATIONS

Bilingual Healthcare Administrator with business administration and operation, patient care, leadership, data analysis, budgeting, problem solving, and collaboration skills.

Intermediate knowledge in accounting and sales.

Active in performing ongoing outreach and volunteer work in the local community Efficient communicator, assertive manager, and cooperative team player.

EDUCATION

Florida International University (FIU), Miami, FL April 2022

Bachelor of Science in Health Services Administration

FIU Goodwill Scholarship Award; Dean’s List Fall 2020- Spring 2022

GPA: 3.7/4.0

Miami Dade College, Miami, FL May 2020

Associate in Art in Health Services Administration

WORK EXPERIENCE

Florida International University, Miami, Florida January 2022 - April

2022

Healthcare Administrator Intern

Assisted with front desk administrative duties and created internal procedures to develop, maintain, and implement strategic initiatives.

Introducing to the customary activities of manager planning, organizing, decision making, staffing, motivating, and budgeting from the vantage point of various healthcare settings

. Coordinated the care of 180+ patients, managed admission and sales staff to ensure compliance with state rules and regulations. Protected the privacy of patients by strictly following HIPAA regulations. Promoted a positive image of the facility to physicians, patients, and insurance companies.

Family Dollar, Miami, Florida August 2017 - Present

Assistant Store Manager

Recognized as excellence in overall store performance (July 2020)

Brought an energetic a lively personality to the work environment, along with attention to detail and concern with quality when interacting with staff and customers

Motivating sales teams, creating business strategies, developing promotional material, and training new staff

Overseeing the daily operations of the store and making sure the store runs smoothly and effectively. Meeting sales goals by staff to be proficient with their job while providing feedback that leads towards high levels of satisfaction among customers.

SKILLS

Microsoft Excel, Business and leadership, Verbal and writing, Risk and compliance, Management.

Languages:

English, French, and creole

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