Tammy Wood
P.O. Box ***
Black Canyon City, AZ **324
************@*****.***
SUMMARY
I get along very well with others and am a team player. I am a fast learner and highly motivated to learn new things. I am very good at problem solving and really enjoy challenges. I have over ten years of customer service experience and office management experience. This includes experience in accounts payable and accounts receivable
EDUCATION
Carrington College - Medical Billing and Coding Certificate 2017
SKILLS
ICD-10
CPT Coding Guidelines
HCPCS Coding System
OSHA
HIPAA
Excel and Microsoft proficient
Data entry, and Typing speed of 45 wpm
PROFESSIONAL EXPERIENCE
OSR Physical Therapy Anthem, AZ 06/2017-4/29/22
SKILLS
Highly Proficient in TheraOffice
Highly Proficient in Waystar
Monthly Waystar Address Issues
Daily Return Mail Corrections
Patient Collections
Patient Collection Letters
Send Accounts to Collection as Necessary
Track Lien Accounts by Spreadsheet
Keep in Contact with Lien Attorneys
Update Patient Accounts as Necessary
Answered Phone Calls for Eight Clinics
Proficient in Excel and Microsoft
Interacted with Insurance Companies as Needed
Handled Patient Complaints Successfully
Alliance Med LLC. Phoenix, AZ 03/2017-04/2017
Medical Billing and Coding Externship – 180 hours
Complete A/R calls
Data Entry
Locate outstanding claims
Research problem claims
Bell Dodge Phoenix AZ 1989 – 2000
Warranty and Office Administrator
Daily billing to warranty companies
Booking/Invoicing repair orders
Checks and Balancing accounts
Overseeing head cashier, phone center and warranty staff
Communications with technicians
Customer service/Problem solving