Thao Truong
Fort Worth, TX *****
************@*****.***
Work Experience
Business Operations Manager
Lee Dry Cleaners - Watauga, TX
July 2005 to Present
• Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
• Led warehouse improvement initiatives to advance operational efficiencies and increase revenue.
• Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
• Managed purchasing, sales, marketing and customer account operations efficiently. Education
Associate in Arts (AA) in Fashion Design
The Art of Institute of Dallas - Dallas, TX
July 2005 to May 2007
Skills
• Human Resources
• Budgeting
• Accounting
• Office Management
• Business Analysis
• Financial Report Writing
Languages
• English - Fluent
• Vietnamese - Fluent