Customer Service Branch Manager

**** * **** **, *** Castle, In ***** 765-***-**** *******.********@*************.***

Experience:

August 2013 to Present

STAR Financial Bank: Personal Banker II / Licensed Banker

Assisting the manager with audits. Mentor new employees as needed with new products with a positive environment.

Always working on meeting goals for the Branch. Closed over $1 million in loans last year and over $1 million in investments last 2 year. Built very strong relationships with customer and co-workers while doing customer service and working on the teller line as needed. Balance the ATM, vault and sales with the SIS department.

April 2010- August 2013

PNC Bank: Universal Person Bank

Responsible meeting goal on a monthly time frame with checking accounts and loan productions.

Customer service with clients that walked into the branch and on the phone. Worked the teller line as needed while other co-workers were out of the branch. Built a very strong relationship with customers and co-workers.

October 1998-April 2010

Kings Title & Abstract: Branch Manager at Anderson, IN

With 5 employees. To ensure clients request for file searches to be completed in a timely manner.

Scheduling for mortgage closing and HUD preparing. Arranging Realtors meetings and PR appointments. Balancing of books daily for the branch.

Education:

Kaplan University – Life & Health Insurance Degree Online

IUPUI: Business Degree - Indianapolis, IN

Shenandoah High School - Middletown, IN

References:

Available upon request

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