CRS II

Jacob Daniel Salazar

**** ******** ******* ** ********

TN 37341

Phone: 619-***-****

E-mail: **************@*****.***

Objectives

To obtain an Information technology position where I will be able to advance my growing skills and knowledge. Education

UEI College - April 2010 - December 2010 }

Windows Applied Computing

} Applied Networking

} Client Operating Systems

} Help Desk Support

} Systems Architecture

} Unix and Linux Applied Computing

} Server

Experience

UCSD-ITS (2012-2018)

As a CSR II in the Operations department of ITSI. I was responsible for over 480 computers PC’s and MAC’s hardware/software and security with daily maintenance checks for lab use along with 31 printers. Complete all trouble tickets that come in, in a timely manner, and keep up on all certifications that I need or already have. Time Warner Cable (2011-2012)

Tier 1/2 level helpdesk support for end users, as well as cable, internet/modem and digital phone troubleshooting and repair Communications Technician (2003 - 2004)

Communication Wiring Specialists ( San Diego, CA)

Installation and connection of computers, Installation of phone and security systems, Installation and termination of fiber and coax cables, Installation and termination of Cat 3 thru Cat 6 cable Manager ( 2002 - 2003)

Albertsons (Point Loma, CA)

Night Crew Manager, I this position I managed a crew of five other members oversaw the stocking and reordering the product Skills

} Proficient in Windows 2000, XP, Vista, Windows 7 and Windows 10 } Network Administration

} DHCP, DNS, Network Admin }

Active Directory

} Computer repair and troubleshooting Network and Applications

} Proficient knowledge in heavy and light equipment/machinery and in power and hand tools including: Pneumatic, Electrical, Plumbing, Electrical work and Painting.

Dell Certified in Desktop, Laptop, Printers and Power Blade ACMT- Apple Certified Macintosh Technician

HP ExpertOne Cert- Desktops, Workstations

and Notebooks (2013)

Volunteer

I volunteer at c2sdk.com were I DBAN and refurbish computers for low income and under privileged children in the San Diego area. I did work at Mobiletech where I repaired/refreshed all smart phones, laptops and tablets from screen replacement to data back up and new OS load’s on PC’s and MAC’S,

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