Data Entry Administrative Assistant

LASHONA PERRY

IDEAL PERSONNEL LLC 305-***-****

EDUCATION

UNITECH TRAINING ACADEMY ASSOCIATE 05/2017

Major: Medical Coding and Billing

Minor: Applied Science

SKILLS & ABILITIES

Electronic medical records

Insurance billing and coding

Knowledge with ICD-10-CM, HCPCS and CPT codes

Medical terminology

HMOs, PPOs and Medicare knowledge

Medical Ethic and Medical Terminology

HIPPA Regulations

Health Information Management

Healthcare Software Applications

BLS CERTIFIED 2017

PROFESSIONAL EXPERIENCE

RIVERSIDE REGIONAL MEDICAL HOSPITAL 04/2012-08/2015

Receptionist/administrative assistant

Provide administrative support within general surgical practice.

Answer multiline phones

Greet patients

Schedule appointments and surgeries for three surgeons,

Handle insurance pre-certifications

Assist in upkeep and management of patient medical records and practice files

Helped maintain cancer-patients recalls program,

Ensured accuracy of daily data entry and tracking 275+ cancer patients and their follow-up schedules.

Assisted in Master Patients Index (MPI) data-cleanup project,

Purging duplicate records and merging relevant data from other sources.

Improved the organization of patient files and practice records, instituting new systems and process that saved time, minimized errors and accelerated insurance payments.

Resolved patient issues diplomatically and expediently to ensure customer satisfaction, always keeping patient confidentiality a priority.

Used persistence and persuasive communication skills to successfully advocate for patients with insurance companies and HMOs

COMPUTER SKILLS

Medical Practice Management Software: EpicCare EMR, eClinical Works, Medlook, McKesson Practice EHR, Chioce, Elsevier Evolve SimChart. MS Office: Word, Excel, Access, PowerPoint

REFERENCES UPON REQUEST

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