Customer Service Arabic
Resume:
Hanane
Benchekroun
APT ****, Orlando, FL 32819
**************@*****.***
EXPERIENCE
Quality Suites, Orlando, FL—Night Audit
DECEMBER 2019 - PRESENT
● Worked with employee complaints and recommendations to ensure operations run successfully
● Kept morale and work ethic high by working with employees and engaging in friendly conversation
● Planned interviews, calls, meetings, and statements for management and location
Quality Suites, Orlando, FL—Hotel Breakfast
JUNE 2018 - DECEMBER 2019
● Operated machinery to hotel and state standards and safety regulations
● Worked in high intensity, high speed environment
● Worked strenuous hours and filled in for employees that needed emergency o days
Supermarket, Orlando, FL— Cashier/Coach
DECEMBER 2017 - MAY 2018
● Applied evaluation techniques and personal knowledge to assess abilities of new employees
● Checked equipment and monitored common areas to ensure neatness, organization, and proper upkeep while remaining vigilant on safety
● Mentored and encouraged new employees to develop strong work ethic by being a positive role model and practicing skills regularly EDUCATION
International Tourism School, Morocco— Associates of Applied Science 1998 - 1999
Studied Tourism, Hospitality, and Nursing
SKILLS
Foreign Translation
Resin Art
Customer Service
Animal Handling
Creativity
Adaptability
Certifications / Awards
Phlebotomy, August 2021
EKG, August 2021
LANGUAGES
Fluent in Arabic (Native)
Fluent in English
Fluent in French
Beginner in Spanish
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