Veronica Brashell Coley

**** ******* **** **., ***. 31-05

Augusta, GA 30909

912-***-****

adrt2o@r.postjobfree.com

OBJECTIVE:

My objective is to obtain a career and position where I can use my interpersonal and expertise to effectively fulfill the duties required. I plan to work in an environment as part of a team as well as independently to accomplish the job efficiently.

EDUCATION:

Master of Social Work

Albany State University (ASU); Albany, GA

Graduation: Dec 2022 (in progress)

Degree: Social work

Bachelor of Science

Savannah State University (SSU); Savannah, GA

Graduation: December 2013

Degree: Behavior Analysis

Associates of Science

Abraham Baldwin Agriculture College (ABAC); Tifton, GA

Graduated: May 2010

Degree: Social Science

WORK HISTORY:

Regional Staff –Permanency Field Program Specialist

Department of Family and Children Services (Region 7) Augusta, GA: Dec 1, 2021—current

Coordinate, communicate and work effectively with a broad range of stakeholders, including youth and families, DFCS staff, other Families First staff, project evaluators, community service providers, etc.

Completing a thorough case record review(s) of each youth’s child welfare history

Conducting Permanency Roundtables for specific youth

Facilitating and/or participating in family team decision-making meetings.

Providing Kinship navigation post-placement support services for caregivers and youth placed in their care

Contribute to the accomplishment of unit objectives through communication, teamwork, and consultation, and through attendance and participation in meetings and supervisory sessions

Leadership –Social Services Case Supervisor- Permanency/Foster Care Unit

Richmond County Department of Family and Children Services Augusta, GA: August 16, 2019—Dec 1, 2021

Supervise, guide, and instruct the work assignments of subordinate staff.

Supervise a social services unit that provides investigative and comprehensive case management for child/adult abuse or neglect.

Directs professional staff in delivery of services, sets unit goals, and regulate workloads in accordance with agency goals.

Ensures that immediate and follow-up actions for at risk clients occur in a timely manner.

Case Management –Social Services Case Manager- Permanency/Foster Care Unit

Bulloch County Department of Family and Children Services Statesboro, GA: March 1, 2017—August 15, 2019

Provide case management, service coordination and advocacy to children in specialized foster care, relative placements and in their home.

Interact and work with foster parents as equal team members.

Assist in developing and executing treatment services and permanency plan for child.

Ensures that the children are placed in permanent stable families within as short a time frame as possible; visits foster homes; supervises visits between children and parents

Testifies in court regarding the status of the agency and/or parent's progress towards the court approved placement.

Case Management – Med Maintenance/Patient Assistance Bulloch Counseling Center (Pineland BHDD) Statesboro, GA: August 2016—February 2017

Consumer and File Management

Maintains case files for med maintenance of records in core service program

Ensures that clinical records are maintained according to Pineland BHDD standards.

Ensures compliance with HIPAA requirements

Ensures that good driving records is maintained

Update and maintain individual records/charts

Answer telephone and maintain quality customer service

Pharmacy Technician: East Georgia Regional Medical Center

Statesboro, GA: June 2015—August 2016

Fill prescriptions

Make IVs by doing appropriate calculations to combine correct medications

Assist pharmacists

Answer phones assisting nurses and other staff members

Assist doctors and insurance companies with having access to patient records

Following confidentiality and HIPAA regulations and protocols

Counselor Intern: Heads Up Guidance Services (H.U.G.S.)

Savannah, GA: June 2015-December 2015

Internship/Practicum

Conducts intake interviews

Provides individual and group counseling to students on a scheduled basis or through crisis intervention.

Attends training seminars, staff meetings and supervision on a weekly basis and in a prompt manner.

Represents the department and division at public relations events as requested.

Participates in supervision and training with an openness to learning and receiving feedback.

Utilizes psychodiagnostic assessment procedures and psychometric methods to facilitate psychotherapy as needed.

Pharmacy Technician: Kroger Pharmacy

Savannah, GA: April 2014—August 2014

Customer service- Fill prescriptions

Access to patient files and records

Follow HIPAA regulations when releasing files to doctors and insurance companies Assist doctors and insurance companies with having access to patient records

Abiding by confidentiality rights of the patients

Assist pharmacists

Answer phones assisting nurses and other staff members

Pharmacy Technician: St. Joseph’s Hospital

Savannah, GA: December 2010—March 2014

Assist doctors and insurance companies with having access to patient records

Following confidentiality and HIPAA regulations and protocols

Fill prescriptions

Make IVs by doing appropriate calculations to combine correct medications

Assist pharmacists

Answer phones assisting nurses and other staff members

Pharmacy Technician: Tift Regional Medical Center

Tifton, GA: June 2008—August 2011

Fill prescriptions

Make IVs by doing appropriate calculations to combine correct medications

Assist pharmacists

Answer phones assisting nurses and other staff members

Assist doctors and insurance companies with having access to patient records

Following confidentiality and HIPAA regulations and protocols

Administrative Staff Assistant/Secretary: ABAC Music Department

Tifton, GA: August 2008—May 2010

Answered phones and answered general questions

Made appointments for students with faculty members

Monitored computer lab and answered students’ questions

Made copies of music and filed appropriately

Accountancy (Keeping track and records of payroll)

Pharmacy Technician: R&M Drug Store

Ashburn, GA: August 2005—July 2007

Answered phones

Assisted pharmacist with filling prescriptions, stocking bottles, and updating medical terminology book

Worked front counter and interacted with customers

SKILLS:

Microsoft Office Excel

Microsoft Word

PowerPoint

Skilled at typing (81wpm)

Operating touch screens efficiently

ACTIVITIES:

Member of Zeta Phi Beta Sorority, Incorporated, Spring 2012-current

Behavior Analysis Club, SSU, Fall 2011-Fall 2012

University Choral, AASU, Fall 2010—Spring 2011

Anointed Voices, AASU, Fall 2010—Summer 2011

Jazz Choir Vocalist, ABAC, 2008—2010

Church Reporter/Announcer, COCWIH, Inc. 2004—2010

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