Customer Service Assistant Manager

ALONNA CURRY

**** ******* ***. *** *******, TX **253 419-***-****

*****.******@*****.***

OBJECTIVE

Passionate about improving the quality of people’s lifestyles through unsurpassed care and customer service. Seeking to leverage my experience in customer relations within a people driven organization to improve the overall customer experience, while working as a team member to achieve advancement and growth within the company. SKILLS

• Strong verbal & written communication

• Detailed Oriented

• Compassionate & Empathetic

• Customer focused

• Goal driven

EXPERIENCE

Pretty Inc. Beauty Studio

Salon Studio Owner/Stylist

June 2020 – June 2022 San Antonio

• Greeted all customers entering and leaving the store.

• Rang up customer purchases on the POS register.

• Performed beauty services in accordance to the Texas state board of Cosmetology standards.

• Ordering and replenishing supplies.

• Adhering to hygiene standards.

Ulta Beauty

Hairstylist

October 2018 – March 2020 Toledo, OH

• Greeted all customers entering and leaving the store.

• Rang up customer purchases on the POS register.

• Assisted customers throughout the whole buying experience.

• Responded to customers' questions.

• Stocked merchandise & maintained a neat and clean working environment. Waves Blow Dry Bar

Assistant Manager/ Hairstylist

September 2011 - October 2015 San Antonio, TX

2

EDUCATION

Regency Beauty Institute

Cosmetology License Toledo, OH

Scott High School

High School Diploma Toledo, OH

• Greet and welcome incoming clients.

• Determine appropriate services according to guests needs.

• Collect payment for services rendered.

• Prepare and make bank deposits and pick up salon supplies.

• Manage clientele and advertisements and maintain accounting records.

• Provided superior customer service,

sold retail and performed all hair services with excellence.

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