Susan V. Fletcher
Barboursville, WV 25504 681-***-****
************@*****.***
Experience
FRUTH PHARMACY - January 28, 2019 – Present
Store Manager
Maintaining Store Operations and Functions
All aspects of Hiring, Orientation and Training of Associates
KROGER August 17, 2009 – January 2019
Facility Engineering Cost Control and Capital ASP, Drug GM Merchandising-Kitchenplace/Marketplace Administrative Office Management, Store Management
Administrative Assistant/2 Promotions from Store to Corporate
Responsible for all Associate hiring, orientation, and training.
Vital Part of Communication to Management and Associates
Maintains the Kroger Core Values and 4 Keys.
Hub of communication to Management/ Numerous Reports
Safety Team Member and Cultural Council Lead
Represented District E at the 2010 – 2011 MDA-Telethon (televised live.)
Human Resource/Payroll
Customer Service.
Contract/Blueprint Maintenance/Real Estate Office Management
Hudson Gilmore Associates/United Talent /2007 - 2008
Managed Office, Assisted with billing/Accounting Process
Public Relation Events/Managed
Bristol Broadcasting
Charleston, WV
Office Manager / Administrative Assistant 2002 to 2006
Managed office for five radio stations owned by Bristol Broadcasting.
Accounting duties, all front office management
Planned and executed promotional events with the various stations.
Union Mission Ministries Charleston, WV
Public Relations Director / Volunteer Coordinator 1998 to 2002
Created and managed all media relations for TV, newspaper and radio.
Media Relations - spokesperson for Union Mission.
Responsible for all training and managing of all Union Mission volunteers (numbering over 500).
Managed all of Union Mission fundraising events including the annual food drive with Kroger, brought in over $97,000 within a week, Auction, Banquet, and much more.
Duluth-Superior Dukes Professional Baseball (Independent) Duluth, MN 1993-1995 Managed all Concessions
Appleton Foxes Professional Baseball (Seattle Mariners) Wisconsin
Appleton, Green Bay Packers Office Manager
Concession Manager.
Pulaski Braves Professional Baseball (Atlanta Braves) Pulaski, VA 1991-1992
Concession Manager and HR Manager
Responsible for the hiring, managing of concessions and the staff, plus Retail Staff for 60+ home game season.
Assisting the General Manager with game day operations.
Education
Buffalo of Wayne High School
Marshall University, Huntington WV
Volunteer Management Training
REFERENCES
John Tuck
Associate Store Manager 785
Shari Smith
Store Manager
St. Albans, WV
Kenny Fly
Pharmacist/PIC