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Client Coordinator Production Supervisor

Location:
Cary, NC
Posted:
July 19, 2022

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Resume:

Sarika Jain

adrstv@r.postjobfree.com

919-***-****

Summary

•More than two years of experience as a clinical pharmacist in pharmacy benefit management in the USA.

•Seven years of dispensing experience in a retail pharmacy in the USA.

•Over a year of production supervisor experience in the pharmaceutical industry.

•Have been maintaining a North Carolina pharmacist license in good standing.

•Excellent inter-personnel, communication, leadership, and problem-solving skills.

•Hard working, good team player and adaptable to a new work environment.

•Self-motivated and success driven professional/entrepreneur.

•Established and managing a pre-school in India.

Education

•Bachelor’s Degree in Pharmacy.

Professional Experience

Access Infinity Pvt Ltd, Hyderabad, India

Operations Manager Nov 2021 – present

Driving and managing all the aspects of company operations like recruitment and onboarding of new employees, conducting workshops for team members, managing employees’ contracts as per the standards.

Coordinating with different vendors like HR consultants, IT support, accounting firm, insurance company, etc. to help run the business smoothly.

Kidzee Preschool, Hyderabad, India

Principal/Center Head Oct 2016 - present

•Complete setup of preschool/daycare center, including safe & hygienic premises, recruitment of academic and non-academic staff members, identifying training needs and arranging the same, transport routing, marketing etc.

•Managing day-to-day operations like students’ admission process, extra-curricular activities for children, providing daily reports to parents and getting their feedbacks.

•Counseling parents regarding their children’s academic needs and progress.

•Continuously working towards the growth of the business by implementing different programs like tie-ups with corporate offices and hospitals.

•Conducting various informative and interactive sessions on child abuse awareness, child safety, good hygiene, importance of child’s mental and emotional health and healthy nutrition for kids.

Xerox State Healthcare, Raleigh, NC

Clinical Pharmacist /Client Coordinator Jan 2012 - Jul 2014

•Reviewed Medicare Part D prescription drug claims that have been denied under plan benefit guidelines, reviewed prior authorizations requests, and made determination for drug products applying Medicare Part D Plan formulary guidelines and drug utilization management guidelines to determine if the drug should be a covered benefit for the beneficiary based on their medical history.

•Consulted with patients and physicians regarding use of medications, potential drug interactions and clinical status for appeals requests.

•Consulted with Plan Medical directors to get expert clinical opinion on prior authorization requests when requested outside of the clinical standard criteria.

•Provided guidance to junior pharmacists, pharmacy technicians.

•Trained the team in coverage determination process.

•Coordinated and managed team status meetings and provided status report to the client. Also coordinated meetings to discuss and implement new changes in system application, client requirements or Medicare laws.

•Improved team efficiency by coaching the team to utilize health care resources like CMS, FDA etc.

Carlie C’s Pharmacy, Benson, NC

Registered Pharmacist Dec 08 - May 10

•Established a new pharmacy store with the help of team members.

•Coordinated with the healthcare providers in the area to maintain the right inventory of drugs and get the business for the new pharmacy.

•Arranged the whole set up of a new pharmacy with respect to standardized infrastructure guidelines, proper documentation, recruiting the qualified staff and all the necessary things required to run a smooth business.

•Worked on different marketing strategies like discount programs and referral programs for the growth of new business.

•Worked closely with business owners and business managers for efficient planning and executing ideas to get more and more clients for the development of business.

•Worked as a dispensing pharmacist carrying out all functions like evaluation of medication orders, patient counseling and prescription transfers.

Walgreens Pharmacy, Cary, NC

Pharmacy Graduate Intern Oct 05 - Apr 07

•Maintained patient database to include appropriate current and past medical history and concurrent medication (including over the counter and home remedies).

•Evaluated physician medication orders for appropriateness of drug and dosage.

•Collaborated with the health care team to provide clinical and technical support as needed.

•Documented all communications with physicians, nurses, other members of the health care team and patients and their family members in the medical record.

•Obtained, as necessary, and maintained all required documentation in accordance with federal and state regulatory agencies.

•Implemented policies and procedures for the safe procurement, storage, distribution, and use of drugs as well as disposal of drugs.

•Analyzed the insurance problems and tried to resolve them by communicating with the providers.

•Transferred the prescriptions online to and from the competitors.

•Counseled patients about over the counter and prescription medications under pharmacist's supervision.

•Maintained inventory and documents. Ordered medications from different types of vendors.

Eckerd Stores, Durham, NC

Pharmacy Technician Apr 04 - Sep 04

•Evaluated and entered medication orders into the patient's medical records.

•Communicated with insurance companies, physicians, and competitor stores.

•Maintained inventory and documentation.

Manish Medicals, Aurangabad, India

Dispensing Pharmacist Oct 99 - Oct 01

•Handled and dispensed allopathic, surgical, and herbal medical prescriptions.

•Did patient counseling, communicated with doctors and mid-level practitioners regarding drug therapy of the patients.

Lupin Laboratories, Aurangabad, India

Production Supervisor Sep 98 - Sep 99

•Worked as a trainee supervisor in formulation and documented the whole manufacturing process of a drug, right from receiving the raw materials till dispatching the finished product using SOPs and PPC.

•Applied IN PROCESS QUALITY CONTROL (IPQC) for performing tests, like the hardness test for tablets, leak test for blisters and strip packing and so on.

•Conducted the worker’s training program to improve the individual output and performance as a team.



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