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Service Representative Client Coordinator

Location:
Denver, CO
Posted:
July 19, 2022

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Resume:

Julie Grass

**** ******** **.

Loves Park, IL ***11

Cell – 815-***-**** ~ Email – adrstl@r.postjobfree.com

My many years working in the medical business office setting, in varying positions and degrees of difficulty, have well prepared me for a demanding, multi-tasking position. I have an extensive background in the DME/home medical arena, along with claim processing. and am always open to broadening my scope of expertise. My education is in accounting/business, with many payor based seminars as well.

Career Experience

CVS/Coram – 1/20 - Current

9628 Forest Hills Rd., Machesney Park, IL 61115

Supervisor, Revenue Cycle

-Manage 8 personnel, including day to day requirements and HR

-Ensure Compliance with company policy and procedure

-Reporting for key results areas

-Trending to reduce credits and correct front end issues

-Research any credit payments that do not match what was invoiced

-Determine cause of credits and refer for system updates, if possible

-Process recoupments and refunds for payors as needed, based on fee schedules

-Flexibility with assignments

-Critical thinking

-Attention to detail

Winnebago County Sheriff's Department 12/18 – 12/19

4511 N. Main St., Rockford, IL 61103

911 Dispatcher (Telecommunicator)

·Answering incoming calls on non emergency and 911 lines

·Split second determination regarding medical symptoms/police emergencies

·Critical thinking skills

·Flexibility

·Great attention to detail

NMR (Network Medical Review)/Examworks 03/10 – 12/18

4960 E. State St., Rockford, IL 61108

Physician Recruiter and Credentialing/Workers’ Compensation Client Coordinator/IME coordinator

·Extensive medical terminology and criteria knowledge

·All states workman’s compensation requirements

·Researching various sources for proper medical documentation

·Effective communication with all levels, from physicians to staff

·Efficient and accurate in a fast paced work environment

Physician’s Immediate Care 03/08 – 11/08

10100 Forest Hills Rd., Machesney Park, IL 61115

Account Representative

· Billing and collecting for medical office services

·Charge Entry

·Private insurance, Medicare and multiple states Medicaid requirements knowledge

Integrated Homecare Services 01/07-Position eliminated 11/07

5027 Harrison Ave., Rockford, IL 61108

Accounts Receivable Manager

·Direct report to president for approximately $800K monthly revenues

· Professional management of up to 15 employees

·Flexible with many changes within the company in a short time

·Sat on several committees geared toward improving efficiency

·Human Resource responsibilities

Apria Healthcare 01/96-12/06

4055 Steele Dr., Machesney Park, IL 61115

Collection Supervisor

·Leading a team of 5-10 Billing and collecting personnel

·Medical terminology

·Private insurance and government payor regulations

·Consistent results

·Flexible team player

Aetna Health Plans 08/94-01/96

1235 N. Mulford Rd., Rockford, IL 61107

Claims Processor

·Independent processing of managed care client claims

•Ensuring proper discounts/pricing were applied to each claim line

·Sending claims for review if necessary information was missing/incomplete

Additional experience as a bank teller and customer service representative along with various other part time jobs in further past and throughout the years. Including retail, serving, bar tending.



Contact this candidate