Entry Clerk Data

JAZLYNN MOSLEY

**** ******** ****. ** · 616-***-****

· *************@*****.*** ·

Diligent and personable customer service representative seeking a position in which my communication skills combined with problem solving skills and accurate data entry can be useful in serving customers. Capable of handling multiple tasks in a fast-paced environment. Able to keep customers happy and smiling while resolving their issues in the shortest time possible.

EXPERIENCE

JANUARY 2022 – JULY 2022

AT HOME CUSTOMER SERVICE, Meridian health insurance

Answer incoming communications from customers

Research explanations of benefits (EOBs) and or denials in imaging system in order to assist patients and explain balance

Researched missed or duplicate accounts and or payments

JANUARY 2021 – DECMEBER 2021

AT HOME DATA ENTRY CLERK, BLUjAY SOLUTIONS LOGISTICS

Receiving and dispatching orders for products and deliveries

Enter data in computer system and maintain logs and records of calls, activities and other info

Outstanding organization skills and multitasking abilities

Fast typing with experience in data entry

MARCH 2020 – DECMEBER 2020

CUSTOMER SERVICE REPRESTAVTIVE, Hope program

Follow call center “scripts” when handling different topics

Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.

Seize opportunities to upsell products when they arise

EDUCATION

2002-2006

Eastkentwood high school

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