Care Representative Customer Service
Resume:
Janea Scales
Columbus, OH *****
************@*****.***
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Desired Salary/Wage: $15.00 - $19.00 USD hr
Current Career Level: Experienced (Non-Manager)
Date of Availability: 05/03/2022
Work Status: US - I am authorized to work in this country for any employer. Target Job: Target Job Title: Customer Service Rep Alternate Target Job Title: Healthcare
Desired Job Type: Employee
Desired Status: Full-Time
Site Location: Columbus, Ohio
Target Company: Company Size:
Industry:
Retail
Real Estate/Property Management
Accounting and Auditing Services
Work Experience
Customer Service Representative
RDI,Inc
September 2021 to May 2022
Helping customers set up appointments for their maintenance for their homes. Such as home cleaning, handyman services, tv mounting an more. Using outbound calling. Home Health Aide
Kings and Queens Home Health Care, LLC
October 2019 to March 2021
Home Health Aide… Taking care of patients in home. I would feed them, change them if needed, I would also clean up for them, shower them an get them dressed an up to walk around during the day an ready for bed at night.
JP Morgan Chase
Robert Half - United States
May 2020 to October 2020
Taking incoming calls to help customers for their mortgage loans. Such as helping them pay it, giving them an extension on it or going through details with them. These where inbound calls. Customer Care Representative (CCR)
Charter Communications - Dublin, OH
January 2019 to September 2019
Helping Customers Active Their Phones, set them up an also transfer their numbers. We would call the other phone company to go through the steps of transferring everything over from their company to ours. Customer Care Representative (CCR)
Teleperformance - Columbus, OH
January 2018 to December 2018
Helping customers place online orders, tracking their packages and or replacing an order. Also helping them pick out items that they would like an or give them other options if what they where looking for was more in stock.
Education
High school or equivalent
The academy for urban scholars
August 2019 to July 2022
Skills
• Customer Service (7 years)
• Sales Experience (5 years)
• Home Health (2 years)
• Cashiering (4 years)
• Time management (7 years)
• Conflict management
Contact this candidate