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Assistant Customer Service

Location:
Albany, NY
Salary:
70k and up
Posted:
July 19, 2022

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Resume:

Samuel Gbadamosi

347-***-**** • adrskw@r.postjobfree.com

EDUCATION

University at Albany, SUNY Albany, NY

BS, Physics/Informatics(Cybersecurity) September 2019- 2022

University of New Haven West Haven, CT

Mechanical Engineering August 2015- May 2017

WORK EXPERIENCE

SuperPower Inc. Schenectady, NY

Process Technician January 2022-Currently

●Provide shift operations with HTS manufacturing process, electrical testing and thin film characterization with associated responsibilities for data collection, analysis and reporting.

●Maintenance and assembly of hardware components in PVD, CVD and electropolishing/electroplating equipment such as vacuum pumps, vacuum fittings, heaters, sputter sources, motorized drives, sensors and controls for temperature, flow etc.

●Accurately follow SOP and laboratory safety protocol for each process, test and characterization tool.

●Keep detailed notes during test measurements and foster best practices in terms of test procedures, data chain integrity, and Production Control Protocols

●Prepare accurate and detailed data summaries quickly and reliably. Requires user level competency in Word, Excel, and PowerPoint.

●Able to multitask and learn how to use new process and test systems thoroughly and independently.

●Adhere to defined procedures for chemical handling and waste management.

JD/Finish Line Albany, NY

Supervisor Assistant Store Manager October 2019-February 2022

Assists Store Manager in all aspects of daily shift management (including customer relations, inventory control, procedural tasks and paperwork, as well as visual merchandising.

Maintains both individual and shift sales/Provides daily shift floor coverage.

Train Sales Associates.

Provides Security & loss prevention in store.

Open & closes store; Oversees contest management.

Holds Accountability for store sales/metrics, stock and merchandise flow.

Macy’s, Inc. Valley Stream, NY

Shoe Expeditor, Women’s Shoes Department; June 2018-August 2019

●Recovered shoe sales floor and scanned inventory back into stock, while maintaining the integrity of the shoe inventory by ensuring accuracy of scanning and placement

●Assisted in moving tables and fixtures on shoes sales floor, clearance sets, season changes, and special events.

●Facilitated in mark down process, set up and replenishment of displays (as needed), direct maintenance and shoe retrieval activities

●Pulled orders from stock and stage for selling associates for fulfilment

●Greeted & provided support to customer needs based on personal features and other preference related factors

●Maintained accurate and consistent cash and credit handling operations

●Attended to customer service needs in a friendly and helpful manner when approached

SKILLS

●Able to complete multiple tasks while having strong attention to detail and consistent accuracy.

●Excellent communication and listening abilities while driving customer service expectations.

●Fluent in English and Yoruba (One of the main languages’ in Nigeria).

●Known progaming languages: Python, C/C++, Microsoft office, Matlab



Contact this candidate