Customer Service Assistant Manager

Carlos A. Rios

**** *. ******* ***. ******, Ca. *3705

*************@*****.***/408-***-****

Truck Driver

OBJECTIVE:

A rewarding position with the opportunity for professional growth based upon performance that utilizes my abilities developed through my experience and be an asset to the employer.

Experience:

Truck Driver Major Transportation

3342 n. Weber ave. Fresno, Ca. 93722

January 2021-Present

•OTR pickup & delivery

•Pre-trip/Post-trip inspections

•ELD Logbooks, GPS/Map navigation

•Dry-van, Reefer loads

•Record and turn in fuel receipts along with signed paperwork

Flatbed Truck Driver 4 Seasons Agricultural Services

1303 s. Cornelia ave Fresno, Ca. 93722

October 2020-January 2021

•Hook, Unhook trailers

•Pre-trip & Post-trip inspections

•Paperwork & turn in daily timesheet

•Take care of my own tie-downs, & securing my load

Package Delivery Driver UPS Ground

1245 Hammerwood ave. Sunnyvale, Ca. 94089

October 2016-August 2019

•Package delivery driver

•Basic math skills when issuing a cashier’s check and/or money order

•Provided assistance and training to new oncoming package drivers

•Assisted in translation to customers as well as new employees

•Fluent in Spanish, reading, writing, speaking

Assistant Manager FedEx Ground

696 E.Trimble rd. San Jose, Ca. 95131

March 2015- October 2016

•Provided customer service to clients while picking up packages at different establishments throughout the city.

•Made sure that the packages where handled with care and delivered per company protocol without being damaged.

•Made sure I picked up and delivered packages on time and drove in a safe manner making sure that all vehicle laws were being followed.

•Made sure drivers were set on their routes and trucks are in compliance with the DOT regulations.

•Communicated with drivers and trainees throughout the day making sure they are driving safe and available for any questions or doubts they have.

Delivery Driver PDQ Automatic Transmission Parts

1509 Rogers ave. San Jose, Ca. 95112

April 2014- January2015

•Involved in all aspects of delivery driving throughout the city. Collecting COD’s, returns, exchanges, refunds, as well as truck maintenance.

•Mapping out my route and making sure DOT regulations are met. Enduring long standing/sitting hours within the work shift.

•Excellent hand/eye coordination, great team player. Works effectively making sure quota is met. Communicating with team members and lead to make sure all requirements are met.

Education & Training:

Gunderson High School

622 Gaundabert lane San Jose, Ca. 95136

2006-2009

Liberty High School

5845 Allen ave #2 San Jose, Ca. 95123

2009-2010

High School Diploma

Heald Business College

Business Management Emphasis in Accounting

341 Great Mall Pkwy Milpitas, Ca. 95035

October 2013- Discharged in April 2015

Major Express Trucking School

3342 N. Weber ave Fresno, Ca. 93722

February 2020-September 2020

Class A License & Diploma

License & Certifications

Class A License & Diploma

Safety Driver Recognition

TWIC Card Holder

References

Matt Del Real- 408-***-****

Robert Del Real- 916-***-****

Sean Schmidt- 925-***-****

Jaime Hernandez- 831-***-****

Antonio Melo- 408-***-****

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