Entry Clerk Data
Resume:
South Gate, CA *****
*************@*****.***
STEPHANIE CUNNINGTON
OBJECTIVE
To obtain employment where I can contribute to a team environment while utilizing my skills and improving the quality of life of others.
SKILLS & ABILITIES
Ability to multi-task without losing focus; extremely detail oriented and self-motivated. Ability to remain calm in extremely stressful and emergent situations. Compassionate, hard-working, ability to problem-solve and practice active listening. Excellent communication skills, both written and verbal.
EXPERIENCE
PAMPERED CHEF, CHICAGO, ILLINOIS
2019-CURRENT
Advanced Director. Direct sales involving booking, scheduling and executing parties, fundraisers and vendor events. Provide excellent customer service both in person and remotely; lead team meetings and provide recognition and training for team members; maintain current product knowledge to be able to educate customers on products and offer additional products to fulfill their needs. Requires extensive self-motivation, time management, communication, data entry and customer service skills.
SHOPPER, SHIPT
2020-2022
Personal shopper. Responsible for accepting, shopping, processing and delivering orders for individuals. Demonstrated self-motivation, discipline, time management, communication and extreme attention to detail skills.
STATE OF IDAHO, COEUR D’ALENE, IDAHO
2017 - 2019
Medical Program Specialist/Quality Assurance Specialist. Responsible for processing all intake applications for adults seeking to access developmental disability services through Medicaid. Investigate all complaints and critical incidents reported to the Department of Health and Welfare involving adults with developmental disabilities and/or the agencies they work with. Conduct annual audits of agencies providing services to Medicaid participants to ensure compliance with both federal and state regulations.
Advocate for adults with developmental disabilities while collaborating with agencies to provide a comprehensive view of resources and education available to the participants and their families.
STATE OF IDAHO, COEUR D’ALENE, IDAHO
2016 - 2017
Administrative Assistant 2. Duties included issuing authorizations for participants accessing services through both the Bureau of Long Term Care and Bureau of Developmental Disability Services funded by Medicaid. Required extensive daily data entry, extreme attention to detail as well as supervising two employees. Recorded minutes for official hearings and meetings. Reported to two different program managers and maintained confidentiality for all participants. Oversaw daily operations for both programs as well. Provided excellent customer service daily both over the phone and in person to participants seeking assistance.
EDUCATION
ST PAUL HIGH SCHOOL, CALIFORNIA, DIPLOMA
KAPLAN UNIVERISTY, IOWA, BACHELOR OF SCIENCE HUMAN SERVICES
PURDUE GLOBAL UNIVERISTY, ILLINOIS, MASTER OF SCIENCE FAMILY AND COMMUNITY SERVICES
COMMUNICATION
Communicates effectively with others to ensure all aspects of jobs are completed as efficiently as possible. Able to think outside the box and come up with innovative solutions.
LEADERSHIP
Subject Matter Expert on HCBS federal regulations for the state of Idaho.
Trained new QA employee in Lewiston, Idaho as well as new hire administrative assistants. Received Director’s Awards of Excellence in December 2018 for being part of a small team which worked to bring Idaho into compliance with new federal regulations.
REFERENCES
JENNIFER LEVANDUSKI, PAMPERED CHEF
DR. MAGYE CLARK, KAISER
DR. JENNIFER PARY, KAISER
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