Migdalia Vergara

**** * ***** **.

Deltona, Florida 32738

787-***-****

adrsim@r.postjobfree.com

Objective: To obtain a position in a prestigious company, with potential development and long-term career growth.

Experience:

2016-Present Synchrony Financial Alta Montes, FL.

Bilingual Collection Representative

Handle out-bound and in-bound calls, set up payment arrangements, counsel our cardholders on their financial situations. By using my customer service, communication and influencing skills to figure out why a payment is late and how to fix the situation. Tackle the important work of getting past-due accounts up to date.

2012-2016 Synchrony Financial Guaynabo, P.R

Customer Service Representative

Handle inbound calls from our many cardholders, keeping exceptional customer service as your constant goal. Maintain up-to-date computerized customer information, resolve inquires, authorize sales. Build relationships with clients, customers and colleagues.

2005-2012 Mitel Distributing Corp. Dalsan & Hato Rey, P.R.

Camfer Engineering Services, Inc.

Administrative Assistant/Manager

Accounts receivable, collections, make deposits and apply all payments to accounts. Invoice all three companies, parts sold and services provided. Report all scales sold to the Dept. of Consumer Affairs. Receive & dispatch merchandise. Manage company's fleet, keeping up with the maintenance needed for each company car. Supervised and coordinated the scheduling for the company employees to go to on-site jobs.

Education:

2008-2010 Columbia College Caguas, P.R.

Bachelor Degree in Business Administration in Management

2004-2007 Columbia College Caguas, P.R.

Associate Degree in Business Administration in Management

1993-1994 Columbia College Caguas, P.R.

Certificate in Hotel & Tourism

Skills:

Computer Proficiency, Reliable, Responsible, Self-Starter and Team Player

Professional with Excellent Interpersonal Skills

Good Organizational and Ability to Multi-task

Directing others, Motivating people, Showing sensitivity and tolerance

Languages: Bilingual (Spanish / English)

References: Available upon Request

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