Rose Townsend

* ******* ****** ************, *******, 31302 Cell Phone 912-***-****

Seeking a career which will utilize strong medical billing/bookkeeping/secretary skills. QUALIFICATIONS

scheduling appointments and meetings, processing mail, pre-certing procedures, verifying insurance benefits, processing insurance claims, collections, posting payments, posting medical charges, correcting failed claims, payroll, account payable, Human Resources, sold and servicing insurance policies, inventory control, data entry, CPT-4 and ICD-10-CM coding, familiar with medical terminology, maintaining good reputation with patients and coworkers.

WORK HISTORY

2016-Currect Georgia Eye Institute, Financial Counselor, Collector/Biller Richmond Hill, Ga. Preparing and processing necessary patient information according to established procedures. Entering collecting payments, posting payments, making sure authorization is approved, verifying insurance, benefits, helping patients to understand their insurance coverage, working with patients and calculating patient responsibility for surgery and office procedure.

2011-2016 Practice Representative, Pediatrics Hemoc/ONC, Savannah, Ga. Responsibilities include greeting and directing patients and visitors. Preparing and processing necessary patient information according to established procedures. Entering charges, posting and collecting payments, verifying insurance benefits and scheduling appointments 2009- 2011 Collector I/ Biller, Memorial Health University Savannah, Ga. Responsibilities include working failed claims, looking at a claim and seeing where the errors are and correcting the claim, like adding modifiers,crunching charges, split claims, combining claims, crediting or adding late charges as needed.

2002-2009 Practice Representative and Biller, Memorial Health at Provident OB/GYN, Savannah, Ga. Responsibilities include greeting, instructing, and directing patients and visitors. Preparing and processing necessary patient information according to established procedures. Entering charges, collecting payments, posting payments, scheduling appointments, making referrals, verifying insurance, benefits and pre-certing procedures.

2001-2002 Practice Representative and Biller, Memorial Health at Skidaway, Savannah, Ga. Responsibilities include greeting, instructing, and directing patients and visitors. Preparing and processing necessary patient information according to established procedures. Entering charges, collecting payments, and scheduling appointments

1999-2000 Practice Representative and Biller, Savannah Center for Digestive and Liver Disease, Savannah, Ga. Responsibilities include greeting, instructing, and directing patients and visitors. Preparing and processing necessary patient information according to established procedures. Entering charges, collecting payments, and scheduling appointments.

1993-1999 Secretary I, CareOne Medical Equipment, Savannah, Georgia Preparing and processing necessary patient information according to established procedures. Processing Account Payable, Human Resources, Payroll, Customer Service, inventory control, collecting payments, and scheduling appointments.

1989-1993 Sales Representative, State Farm Insurance Company, Savannah, Georgia Responsibilities include greeting, instructing, and directing customers. Preparing and processing necessary insurance information according to established procedures. Processing insurance claims and policies, Customer Service, collecting payments, and scheduling appointments. EDUCATION

1980-1984 High School Diploma, Tompkins High, Garden City, Georgia COMPUTER SKILLS

NextGen, Phreesia, Intergy, Epic, Medical Manger, Star, HFP, Windows, Access, Lotus, WordPerfect, Internet, Hrizon, Microsoft Works, Word, Excel, Practice Plus and Windows PX. AWARDS 2005 Elected by coworkers to be a Key 100 employee for 2005