Customer Service

JANEEN HARRISON

*** ****** ****** ** *****, CA **021 ***************@*****.*** 209-***-****

Accomplished and experienced customer service and sales professional seeking to obtain a new customer experience position that will allow me to utilize my strong leadership skills, sales background, and customer service experience.

ALL ABOUT KITCHENS, Modesto, CA 2020 - 2022

Kitchen Designer, Design Assistant

●Utilized cutting edge design software to design clients’ dream kitchen.

●Provided customers with detailed pricing estimates and project details throughout their project.

●Consistently provided exceptional customer service and timely follow up for all client needs.

THE HOME DEPOT, Modesto, CA 2011 - 2020

Kitchen Designer, Project Specialist

●Established and built trusting relationships with clients.

●Worked hand in hand with clients to visualize and produce new kitchen designs using specialty software and products, coordinating site analysis.

●Managed and coordinated administrative duties, as well as site analysis throughout kitchen design and installation.

●Generated and provided new credit accounts and sales leads for company-wide installation programs.

●Created sales displays, planograms, and storewide merchandising initiatives.

CDS, Turlock, CA 2011-2014

Sales Specialist

●Provided in-store demonstrations of various products inside of Costco warehouse.

●Performed extra duties as needed, including assisting customers with the selection and sales of jewelry, clothing, and pharmacy products.

●Acted as a brand ambassador to present an energetic and pleasant experience for all Costco shoppers.

Accomplishments

●Number One overall in district Project Specialist for The Home Depot for Q2, 2016.

●Received a total of 13 Homer Awards over the course of 24 months from THD District Managers in recognition of outstanding customer experience.

●Member of Focus Safety Committee, giving recommendations to store and district leadership to identify and provide solutions to various opportunities to improve customer and associate safety.

●Member of The Home Depot Employee Committee, organizing fundraising initiatives to provide assistance for fellow associates facing financial difficulties due to family emergencies and those affected by natural disasters.

Contact this candidate