Customer Service Sales Associate
Resume:
Jacklyn Ortiz
Brooklyn, NY *****
******************@*****.***
Summary: Customer service representative with 4+ years of experience working in a variety of industries processing retail transactions while attending to the customers needs. Motivated and highly diligent individual satisfying customer concerns and building a growth for sales in store and responsible for creating a positive shopping/retail experience. Willing to relocate to: New York, NY - Queens, NY
Work Experience
Home Health Aide
Global Home Care - Brooklyn, NY
April 2021 to May 2022
I cleaned, take them to they appointment, cook for them Maintenance Worker
New York City Parks&Recreation - Brooklyn, NY
May 2020 to June 2021
Clean the park help other people getting other people jobs Cashier/Customer Service
V.I.M - Brooklyn, NY
August 2019 to December 2020
· Creating a positive shopping experience by interacting with the customer.
· Helping the customer purchase store items such as urban apparel.
· Using knowledge of fashion and the latest street styles in order to guide the customer while they are shopping.
· Motivating the customer and keeping positive to contribute to the flow of the experience. Housekeeping Supervisor/Housekeeper
Hotel Equities - Manhattan, NY
July 2018 to October 2019
· Attended to the customer’s needs for a hygienic cleaning of each room assigned to me on the floor.
· Cleaning bedrooms and making sure laundered items were cleaned on time, providing a fresh and positive experience for the customer’s satisfaction.
· Making sure the kitchens and restrooms were hygienic for usage each day the customer stayed at the hotel.
· Following a weekly schedule with management to be punctual and provide the best service. Sales Associate/Cashier
Macy’s - Brooklyn, NY
January 2017 to November 2018
· Attended to customer’s needs by working the cash register.
· Creating memorandums for customers to return merchandise.
· Handling small and large crowds to process sales transactions.
· Creating an optimistic atmosphere for the customer’s shopping needs. Sales Associate
Forever 21 - Manhattan, NY
March 2012 to September 2014
· Selling apparel on the sales floor.
· Attending to customer’s needs while shopping.
· Keeping track of apparel in stock in order to keep a positive shopping experience and give better details on what is available.
· Worked on a POS System as cashier contributing to daily cash and credit card transactions.
· Answering questions to provide customer proper feedback. Education
High school diploma
Abraham Lincoln H.S. - New York, NY
Skills
• Skills: Friendly customer service skills, POS Systems, team player and reliable and responsible for customer service needs.
• Home Care
• Laundry
Languages
• English in Spanish - Expert
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