CHINMOY CHOWDHURY

**** *** ***** ****, ************, FL 32256 · Cell: 904-***-****

adrsfe@r.postjobfree.com · www.linkedin.com/in/cchowdhury · Work Authorization: GC

SKILLS

8+ years of experience in Manual Testing on Client Server and Web Based Applications using various Test Management tool such as ALM, JIRA, Neo Track, Jama

2 years’ experience in Automation Testing using – UFT (Unified Functional Testing) previously known as QTP

4 years’ experience Mobile Application Testing (Android and iOS-based devices). Tested Native apps, Mobile Web apps and Hybrid Apps

4 years’ experience in API testing using SOAPUI/Postman which included Validation testing, Functional testing

5 years’ experience in Data analysis using SQL queries

Experience working in Scrum (Agile Framework) and Waterfall Methodologies

Expert in designing and developing strategic Test Plans, Test Cases, Test Scenarios, Test Reports, Defect Reports

Triaging test execution results and validating against product requirements and with product teams

Working and coordinating with third party vendors and their tools and products

Identified Test Cases for Automation testing

Data Analysis using SQL in DB Visualizer for both Oracle and SQL Server Database

Experienced multiple domains such as Price and Promotions (Tourism Industry), Health Care, Investment and Securities, Banking, 401K Plan, Retirement Solutions, Insurance and Benefits

Expertise in performing Unit, Functional, Integration, Regression, End to End, Back End testing, Mobile application, Cross Browser and Batch Process testing

Excellent analytical skills for understanding and developing system workflows with both technical and non-technical professionals

Achieved ISTQB certification in 2015

Professional Diploma in Software Technology and Systems Management

Strong experience in Leadership role, managing multiple project test related activities

Highly detail focused

Ability to work independently as well as in a Team environment and achieve success in meeting deadlines under pressure

Strong testing and Defect finding capabilities

Strong understanding of Software Development Lifecycle from conception to production for technical projects

CERTIFICATION

YEAR: 2015

ISTQB Certified Tester (CTFL), Certified by ASTQB Jacksonville, FL, US

EXPERIENCE

MAY 2022 – PRESENT

QA TEST LEAD, FLORIDA BLUE, Jacksonville,FL (Remote position)

domain: HEALTHCARE (WEB-API testing)

Working as a key member of the Manual QA Testing team for testing upgrades to Provider Connect application.

Tools being used for Test Management Currently are ALM and Rally

Performing API testing using Postman/ Soap UI

Gathering test data Ad well as verifying backend date using SQL queries in TOAD for DB2

Writing and Executing test cases

Defect Tracking and Reporting

Performing Regression Testing, Integration testing and database testing

MAY 2021 – MARCH 2022

SR. QA TEST LEAD, MARIOTT VACATIONS, Orlando, FL (Remote position)

domain: TRAVEL and ToURISM (API testing)

Building Test Plan and Strategy for the onshore testing team

Worked as a key member of the Scrum team (Agile Framework) team for automation and API testing which included (Validation testing, Functional testing) using POSTMAN.

Test Management tools used in this project were JIRA, ALM for Writing and Executing Test Cases and generating Test Status Reports

Creating Sub tasks for User Stories and assigning to other tester, writing Test cases, Executing, and creating Bugs and tracking

Modifying Requests payloads provided by developers and design them as per the test case scenario and execute them

Design a separate JIRA structure for the automation team to take over once manual API testing is completed

Linking the existing manual testing Sub tasks, End points with Automation team Jira structure so that they will have reference of what was tested by my team

Creating Dashboards in JIRA displaying to monitor Test Status, Bug status and overall project performance

Performed API testing in both lower and higher environments

Develop positive and negative scenarios from User Stories

Perform API testing (Automation / Manual) using POSTMAN for creating, updating, and retrieving information, verifying accuracy of data, schema validation, HTTP status codes, data type, validations, order, completeness, implementation of response timeout, error codes

Perform Backend Testing using SQL queries in DB Visualizer which is connected to both Oracle and SQL Server Database

Coordinating with offshore development team continuously to make sure work is getting progressed and BUGS are getting fixed on time as well as discuss and resolve any impediments in on shore testing efforts

Provide Daily Test Status report to reporting QA Manager / VP as well as discuss any issues which needs resolution which were beyond my control

MAY 2019 – MARCH 2021

SR. QA SPECIALIST, florida blue, jacksonville, fl

domain: health CARE (wEB application testing)

Worked as a key member of the Scrum team (Agile Framework) team for manual mobile application testing using JIRA -Test Rail (tracking defects) / ALM

Writing test cases based on BRD, FRS, User Stories and Out of Box functionality

Execute test cases in different environments

Develop positive and negative scenarios from the requirements

Defect Tracking and Reporting

Perform API testing using SOAPUI for creating, updating and retrieving information, verifying accuracy of data, schema validation, HTTP status codes, data type, validations, order, completeness, implementation of response timeout, error codes

Perform Backend Testing using SQL

Perform Black Box testing that included Unit, Integration, Regression, Functional and End to End Testing

Communicate accurate and useful status reports to Project Lead and QA Manager and other management on a timely basis

Collaborated with all stakeholders in quality assurance and development process

APRIL 2014 – MAY 2019

QA LEAD / PROJECT COORDINATOR, deutsche bank, jacksonville, fl

DOMAIN: BANKING, FINANCIAL SERVICES & INSURANCE (web application)

Supervise a 6 member QA testing team and managing the entire STLC

Performed testing on new retirement plans for clients as well as converting existing retirement plans from prior TPA’s

Assisted in testing modules with 401K Plan and Retirement modules such as eligibility of participants, vesting updates, account balances, trust reconciliation, plan allocation, contribution calculation, plan terminators

Testing front and backend information for 401K contributions and 401K loan

Conducted requirements walkthrough within the testing team

Ensure that test design remains within project scope

Defines testing quality standards as needed and ensured defined processes are followed

Worked in both Scrum(Agile Framework) and Waterfall for multiple projects

Performed Unit, Regression, Functional, Integration, End two End testing, API testing using SOAPUI/ Postman, Mobile application testing on Android and iOS-based devices

Perform Manual Testing using Test Management Tool – ALM, JIRA

Performed Automation testing UFT/QTP automation tool

Perform API testing using SOAPUI / Postman for creating, updating and retrieving information, verifying accuracy of data, schema validation, HTTP status codes, data type, validations, completeness, implementation of response timeout, error codes

Training testers in execution of automation scripts written in UFT/QTP

Import existing test cases from excel into ALM

Escalation point for all testing risks and issues identified throughout the testing lifecycle

Worked extensively with SME (Business Users) and the Business Analyst during requirement sessions and participated in walkthroughs and brainstorming sessions between SME, BA’s & Developers

Aid projects during test execution and report generation

Created Test Status Reports, Defect Reports, Test Progress Reports

Performed Data Analysis using SQL queries

Identifying test cases ideal for automation and generating automation scripts using automation tool UFT

DOMAIN: BANKING, FINANCIAL SERVICES & INSURANCE (mobile Application)

Testing Native application that involved testing – Installation, Launch the application, Uninstallation, Close/Open Application(Buffering), Upgrade OS, Upgrade application version, Interruption testing( incoming calls, outgoing calls, video chat, sms, alarm, test alerts, email, background apps update /download), Execution ( battery, memory, charging, lighting, orientation, interruption), Mode(Airplane mode, Power saver mode, Mobile hotspot, Bluetooth, DND, Dark Mode, Blue light filter), Network specific testing(Wifi to 4G/5G switch over)

Testing Mobile Web based apps that involved testing - Loading of App, UI, Orientation, Size, Execution, Integration, cross browser, cross OS

Testing Hybrid Application which enabled the customers to scan deposit check using their phone into their account and upload other important documents

APRIL 2013 – DEC 2013

QA TESTER, ING VOYA, jacksonville, fl

DOMAIN: 401k Retirement plans and benefits

Assisted in testing new retirement plans for clients as well as converting existing retirement plans from prior TPA’s

Assisted in testing modules with 401K Plan and Retirement modules such as eligibility of participants, vesting updates, account balances, trust reconciliation, plan allocation, contribution calculation, plan terminators

Testing front end and backend information for 401K contributions and 401K loan

Testing if reports are generated accurately for COBRA packets and any conversion forms

Assisted in preparing Test plan and Test Strategy documents

Conducted requirements walkthrough and prepared Traceability Matrix

Tested ING VOYA’s Web based applications like ING Retirement Solutions, Master Card Retirement and Pension Plans

Performed Backend testing using SQL

Worked in Hybrid Scrum(Agile Framework)/Waterfall methodologies

Performed Smoke tests, Regression tests, Functional tests and Integration tests

Identifying manual test cases which can be converted to automation scripts using QTP

Managed the entire software test cycle using HP ALM which included writing test cases, executing, defect tracking, reporting and follow-up

Generate Daily / Weekly Test Status reports, Defect reports in HP ALM/Excel

FEB 2013 – AUG 2013

MOBILE/WEB APPLICATION TESTER, ROYAL CARIBBEAN CRUISES, miramar, fl

DOMAIN: price and promotions

Worked as a Manual tester for testing their ‘Price and Promotions Application’ in both domestic and international section. This application was tested through both Graphic User Interface and Mainframe System. End results were cross checked to find defects.

This application is used by their agents worldwide to book their cruise deals and packages

Worked is Waterfall Methodology

Performed all test activities such as writing, executing, defect tracking and reporting using Test Management Tool HP ALM

Continuously monitor Defects resolving progress by coordinating with the developers

Generated automation scripts using QTP for automation testing

Tested cloud based mobile applications across multiple platforms touching the full stack across the web

Find bugs in functional, protocol and E2E testing of various data types including VoLTE, SMS, MMS etc

Run Compatibility testing (cross Windows/Mac and Android/iOS platforms, cross browsers, cross mobile devices – phones, tablets, iPads)

Test Mobile app’s under various interruptions: battery strength(full/medium/low), incoming calls, SMS, video calls

Involved in Unit, Regression, Integration, Functional, E2E and Database testing

EDUCATION

DEC 2000

PROFESSIONAL DIPLOMA IN SOFTWARE TECHNOLOGY AND SYSTEMS MANAGEMENT – INFORMATION TECHNOLOGY, niit, new Delhi, india

DEC 1998

HIGH SCHOOL, mount st. mary’s school, nEw Delhi, india

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