Customer Service Operations Supervisor

ELMER LEE FRAZIER III

***** ********* ******, ****** ******, CA 92555

951-***-**** ************@*******.***

SUMMARY

Looking for a challenging career where my driving and experience in the transportation industry could be well utilized.

COMPUTER SKILLS / OTHER

Software

· MS Word, MS Excel, MS Outlook, various shipping and logistics software. CDL

· Commercial Drivers License Class A with tanker, doubles/triples, and hazmat endorsements.

EXPERIENCE

June 2017 –

Current

Driver, Arizona Pipeline

· Driving 10 wheel dump truck with backhoe trailer, installing and maintaining underground vaults for S.C. Edison, vault restraint and shoring installation, house power service maintenance, power pole replacement, trained and certified for various underground tools and procedures.

March 2016 – June

2017

Business Development Manager, Coverall Logistics

· Authorized reseller of DHL International and RR Donnelley. 3PL services, international re-mail. Onforwarding via local – domestic courier & messenger services, overnight pouch services, bank deposits, on-board courier, dedicated runs, LTL & FTL and rail. June 1997 – July

2009

Express Department Manager, Universal Air Cargo, Inc.

· Responsible for the growth and day to day operations of department. Airline/vendor rate negotiations, customer service, sales, marketing, public relations, pallet building, webmaster.

March 1993 –

December 1996

CPD Installer, SkyNet Worldwide Express

· Installed, maintained, and trained users on waybill & tracking software at customers locations.

October 1985 –

June 1997

Operations Supervisor, Tricor Courier & Cargo Systems, Inc.

· Dispatch, customer service, package tracking, route structuring, responsible for 30+ drivers/sorters.

EDUCATION

June 1989 Certificate of Training, Associated Technical College Microcomputer Technology

Contact this candidate