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Service Representative Enrollment Specialist

Location:
Socorro, TX, 79927
Posted:
July 18, 2022

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Resume:

Julietta Y. Barrera

**** * *** ***** ** Paso, TX 79927 915-***-**** adrse3@r.postjobfree.com

PROFESSIONAL OBJECTIVE

To secure a position with a stable organization, where I can be a member of a team and utilize my experience to the fullest. PROFESSIONAL EXPERIENCE

November 2020- Present Special Education Behavior Academic Classroom Instructional Aide Horizon Middle School

Support and maintain classroom policies.

Monitor students; direct activities for individuals or small groups of students to reinforce instruction as directed by the teacher.

Assist in the distribution and collection of materials, and in the administration and scoring of a variety of assignments and tests.

Assist in the implementation of the IEP as directed.

Perform routine clerical duties; operate equipment including computers and copy machines.

Assist students by providing proper examples, emotional support, a friendly, patient attitude and general guidance.

Confer with teachers as needed concerning programs and materials to meet student needs.

Participate in meetings and in-service training programs as assigned.

May require assisting with students’ personal needs, including toileting, in conjunction with site nursing staff as needed.

Perform other duties as assigned.

November 2019 – November 2020 PEIMS/Attendance Specialist Eastlake High School

Supervise the collection of period attendance documents.

Maintain period attendance coding in the student information system.

Processes reports in accordance with district policy FL-2AR.

Maintains records in accordance with district policy FL-2AR.

Ensures compliance with all laws and regulations pertaining to student attendance accounting.

Balances PEIMS reports each six-week reporting period.

Maintains PEIMS data in the student information system.

Maintains a professional level of confidentiality concerning personnel and students. Upholds and adheres to safety rules and policies of SISD safety program. 10. Supports the goals and objectives of the school district and follows all district policies. Demonstrates the ability to attend work on a regular and routine basis to avoid disruption to district operations.

Performs any other duties as assigned by the appropriate supervisor.

Provides optimal customer service to all students, employees, parents, community, members and any other stakeholders of the district.

February 2015- October 2019 Campus/PEIMS Secretary Tornillo Junior High School

Responsible for PEIMS records.

Student Registrar

Responsible for Budgeting requests for Principal, Teachers and Paraprofessionals. Responsible for sending warning letters for attendance. Administer LPAC test to students new to the campus. Assisted students with assignments and homework

Assist students, parents, guardians and outside agencies with general requests. Provide and enforce campus guidelines.

Coordinate and manage campus fund raising events and activities. Follow campus and district guidelines FERPA guidelines to ensure students safety. Assist in the process of creating purchase orders and budget change request as directed by campus principal.

Maintain accurate records for campus activity account and student body funds. Prepare letters, memos and other reports.

Responsible for implementing and maintaining all office and school recordkeeping related to employee attendance and payroll.

Sort and distribute campus correspondence.

Other duties as assigned by campus administrator.

Coached cheerleading and track for Tornillo Junior High School for all grades Coached Track for all Middle School Students

I have volunteered inf the Special Olympic Events assisting on any areas as needed August 2014-February 2015 General Office Clerk

Tornillo Junior High School

Accurately maintain computer and manual filing system that allows for efficient collection, retention and retrieval of employee records.

Answer incoming calls and forward and record messages as needed. Assist students, parents, guardians and outside agencies with general requests. Provide and enforce campus guidelines.

Coordinate and manage campus fund raising events and activities. Follow campus and district guidelines FERPA guidelines to ensure students safety. Assist in the process of creating purchase orders and budget change request as directed by campus principal.

Maintain accurate records for campus activity account and student body funds. Prepare letters, memos and other reports.

Responsible for implementing and maintaining all office and school recordkeeping related to employee attendance and payroll.

Sort and distribute campus correspondence.

Administer LPAC test to students new to the campus. Other duties as assigned by campus administrator.

May 2013-August 2014 Customer Service Representative DataXport

Assist customers validate their current employment status. General office administrative duties such as filing, faxing, printing, and making copies. Update customers’ records and file correspondingly. Monitor general office procedures during the absence of direct supervisor. Oct 2010-Feb 2013 Employee Service Representative

Automatic Data Processing (ADP)

Client enrollment specialist responsible for assisting clients with their enroll benefits, medical benefits, payroll questions and human resource policies. Calculate payroll rates for employees and make necessary adjustments. Assist clients with a variety of services such as personal and professional leave of absences, 401K, W2’s and federal taxes.

Perform weekly, monthly, quarterly and yearly audits. Accurately maintain computer and manual filing system that allows for efficient collection, retention and retrieval of records.

Other duties as assigned by direct supervisor.

April 2004-Oct 2008 Universal Representative

Alltel Communications

Provide support and guidance to customers entering payments for postpaid and pre-paid customers. Assist customers over the phone with technical support issues regarding their service provider. Manage a wide range of incoming phone calls while utilizing diverse operating systems. Assist in the hiring and training of new personnel. June 2001-April 2004 Credit Specialist

Providian Financial

Call customers regarding delinquent account and assist in making necessary arrangements. Perform office clerical and administrative duties such as filing, faxing, scanning and printing multiple collection reports.

Process unpaid customer bill to appropriate credit bureaus. Prepared and executes data entry in Excel and other databases. Formulate historical inventory reports for supervisors. EDUCATIONAL EXPERIENCE

May 1998 Graduate Diploma

Socorro High School

August 2000 Basics

El Paso Community College

May 2012 Associates Degree in Psychology

University of Phoenix

1320 Adabel Dr., El Paso, TX 79936

COMPUTER SKILLS AND OFFICE EQUIPMENT

Duplicator

Fax Machine

Knowledge of Using a Variety of Internet Search Engines Laminator

Microsoft Office 2010 (Word, Power-Point, Excel, Publisher) Office Copier

PA System

PowerSchool

Scanner

Shredder

TEAMS System

Fluent in English and Spanish Languages

REFERENCES

Available upon request.



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