Data Entry Customer Service
Resume:
Leeda Akbari
adrscn@r.postjobfree.com
San Diego, CA 92129
SKILLS
LITCH program
Hud Program
Section 8
Customer service
Microsoft Office and Coding
Data entry
Record maintenance
Bilingual English –Farsi, Dari, Hindi, Urdu
Multicultural interaction
Office procedures
Detail-oriented
Self-motivated
Punctual
Organized
RELEVANT WORK HISTORY
Current position Fairbanks Commons/Fairbanks Square (Chelsea)
Acting a community manager with CHW for more than 5months in 2018 while the manager gone with 3 Move-Ins and mass Recertification time for 132 units.
Acting a community manager for the Fairbanks Commons maintain the daily operations, submitting timely reports to the RPM and the owners, conducting the Move-Ins on timely manner.
Helping the current community Manager with the delay operations, tasks and TCAC.
Business Manager Haley/Hillside Village (CHW)
Assists in ensuring the Community associates comply with the ConAm Policies, procedures, and government regulations and maintain time, attendance record, scheduling and supervising community staff and vendors, reporting work-related injuries
Attend ACE training classes and other job-related training for professional growth and to benefit the community
Assist with ensuring that all activities are conducted in compliance with fair housing regulations and all local state and federal laws.
Understating the housing needs of the guests and communicate through words and action that you are committed to help guests and resolve their housing problems and explain rental criteria
Assist with the lease renewal program at the community
Conduct Moves-In and Move-Out inspections, as directed by the Community Manager
Assist in resident retention program, survey program
Assists in collection of rent, daily banking, serving a pay or quite notes on delinquent residents
Conduct all business activities with local, state and federal laws
Assist with general maintenance of accurate community, prepare leas packages for new residents and posting rent payment to MRI system
Assist with inspections, coordinating maintenance service
Assist in maintaining ConAm standard for community
Business Manager ConAm Management Alabama Manor (CHW)(Senior Community) Apr 2017- Oct 2017 Present
Assists in ensuring the community associates comply with the ConAm Policies, procedures, and government regulations and maintain time, attendance record, scheduling and supervising community staff and vendors, reporting work-related injuries
Attend ACE training classes and other job-related training for professional growth and to benefit the community
Assist with ensuring that all activities are conducted in compliance with fair housing regulations and all local state and federal laws.
Understating the housing needs of the guests and communicate through words and action that you are committed to help guests and resolve their housing problems and explain rental criteria
Assist with the lease renewal program at the community
Conduct Move-In and Move-Out inspections, as directed by the Community Manager
Assist in resident retention program, survey program
Assists in collection of rent, daily banking, serving a pay or quite notes on delinquent residents
Conduct all business activities with local, state and federal laws
Assist with general maintenance of accurate community, prepare leas packages for new residents and posting rent payment to MRI system
Assist with inspections, coordinating maintenance service
Assist in maintaining ConAm standard for community
Business Property Manager, Shahrak Aria, Kabul, Afghanistan Mar 2013-Dec 2016
Assisting in maintaining time and attendance records and for community associates
Communicate through words and action that you are committed to helping guests resolve their housing problems.
Extend hospitality to guests on the telephone, by email, and in person at the community
Explain rental criteria to guests.
Contact all guests who have visited the community, to offer continuing leasing assistance.
Assist with the lease renewal program at the community.
Perform marketing visits to business, institutions, and other potential sources of new residents.
Conduct inspections of occupied apartments at the time of move-out
Conduct a move-in inspection with new residents.
Assist in collection of rents and other payments when due.
Assist with daily banking.
Assist with legal actions to recover possession of apartments from delinquent residents.
Review rental applications.
Prepare lease packages for new residents and lease renewals.
Ensure that the community presents the most professional and comfortable environment for guests and residents.
Assist in coordinating maintenance service requests received from residents.
Assist with an annual inspection of all apartment interiors.
Assist in maintaining required inventory of community supplies and equipment.
Data Entry/ Money Exchanger Allied Bank Limited Peshawar, Pakistan Jan 2008 – Mar 2010
Prepare and sort documents and data sheets for the purpose of data entry
Establish entry priorities by maintaining understanding of what data needs to be entered first
Enter customers or employee’s data into prescribed database software
Make sure that accurate data has been entered into the database
Follow data program techniques and procedures to maintain data entry requirements
Verify entered data by reviewing, correcting, changing or deleting entered information
Confer with supervisor regarding incomplete information
Delete unnecessary files that may be slowing down the database
Check completed work for accuracy and make any required changes immediately
Perform document scanning work and link all scams with appropriate entries
Respond to information access and retrieval requests from authorized members
Assist in developing and maintaining improved records within the database system
EDUCATION
BIT. Information and Technology Peshawar University Peshawar, Pakistan 2008
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