Corporate Trainer Correctional Officer

Christopher Henderson

Home: 850-***-**** - Cell: 850-***-****

Email: *****************@*****.***

Summary

Experienced manager with an insatiable desire to grow your brand. I’m focused on setting high expectations and raising service standards, through proper planning, issued accountabilities, positive reinforcement/coaching, and swift follow up on assignments and system management.

Key Skills

Overall P&L management, development, creation, follow up, and coaching

Operations/Systems Management

Proficient in Microsoft Word and Excel

Budget Management, creation, and coaching

Marketing and Sales Growth

Human Resource Experience; Hiring, terminations, conflict resolution, and financial consulting

Articulate public speaker

Key social skills required to inspire growth and development

Accomplishments

Regional Manager for HHFW Martin Investments. 5 years to current. Doubled sales of my 3 locations. Perform monthly inspections of all stores in the Gulf Coast (16 total).

I lead our company to a new growth revenue. Earned us a certified vendor spot recently on Eglin Air Force Base in the Basic Exchange. (12/15/21)

Managed an Energy Broker company called Simplified Power for the course of 1 year before having to relocate back to Florida.

My knowledge has been utilized by Concord Applebee’s, Applebee’s Services International, and Apple Houston Company to successfully impact each one. First as an “Apple Elite” (corporate trainer), and again as Assistant Training Director. I have improved training and managed inside 49 different Applebee’s over 19 states with sales ranging from 30-60k weekly.

Traveled with Applebee's as a Corporate Trainer for 3.5 years prior to store management & Ast. Training Director. Impacted 49 different locations over 10 different states with my knowledge and skills.

Previously certified Correctional Officer with CPR and First Aid certifications and crisis management training.

Previously certified as a Proctor & Instructor for Serve Safe National Food & Beverage Safety Commission. Have taught classes and have certified people for food & beverage safety on a staff & manager level.

Trained and developed dozens of managers for Applebee’s. I also built action plans specific to their training needs and followed with them at their location for follow up on training.

Lead BOH Revitalization for Applebee’s in 8 different locations, opened 3 locations, and aided in recruitment for other BOH corporate trainers in Concord Applebee’s.

Administered classroom training for Applebee’s specs and role-playing scenarios in FOH/BOH for Concord Applebee’s.

Certified in Serve Safe Food and TABC.

Total 13 years of experience for Applebee’s.

Experience

.

Applebee’s- Concord/RMH Franchises 2/1/10 to 1/12/14

Salt Grass Steak House- Landry’s 4/15/14 to 12/20/14

Applebee’s- Apple Houston- 1/23/15 5/20/2016

HHFW Martin Investments- Hot Head Burritos- 2017- Currently

Education

1.High School Diploma: Corrections, 2004

2.O.W.C. - Niceville, FL, USA

3.Certified as a Serve Safe National Food & Beverage professional

Contact this candidate