Office Coordinator Receptionist
Resume:
Myrna Whitehead
Administrative And Consumer Affairs Professional
Arlington, VA 22204
*****@***.***
I am an experienced consumer affairs and administrative professional. I retired from the Federal Reserve Board as a Complaints Analyst and Supervisory Consumer Financial Services Analyst. I currently work M-F, 32 hours a week, as a Part-Time Receptionist/ Office Coordinator at non-profit organization in Washington, D.C. Authorized to work in the US for any employer
Work Experience
Part-time Receptionist/Office Coordinator
Public Company Accounting Oversight Board (PCAOB) - Washington, DC December 2013 to Present
In my current position, I open up the organization’s D.C. office Reception area and staff the Reception Desk from 8 until 8:30 a.m. until the Full-Time Receptionist arrives. I staff the Reception Desk during the Receptionist’s lunch hour, and I am the back-up receptionist whenever the Full-Time Receptionist is out of the office.
In my role as a Part-Time Receptionist, I answer the main telephone line, route callers, and as necessary, respond to general inquiries for information. I greet visitors in a professional, friendly, welcoming manner. I log them in and provide them building access by issuing the appropriate type of visitor badge and notifying their host that their visitor(s) have arrived. I maintain and update the D.C. office newspapers and magazines distribution list. I organize and place our daily newspapers and magazines in a designated place in the reception area for staff retrieval. I am responsible for keeping the Third Floor Reception area neat and clean. I am responsible for expeditiously processing facilities and maintenance requests with appropriate building and maintenance staff via one of two systems the PCAOB uses for this purpose. In my role as Office Coordinator, I manage the organization’s parking program. My responsibilities include processing requests for our D.C. office new parkers and ordering their parking credentials from Colonial Parking. I notify our Payroll Section bi-weekly of any changes for both the district and regional offices regarding any parker additions or deletions; changes in parker payroll parking deduction amounts and other changes. I prepare yearly purchase orders to request funding for our PCAOB parking vendors for our Procurement and Budget team, and I review and approve monthly parking vendor invoices for the D.C. and Regional Offices for our Accounts Payable staff. I drafted the PCAOB’s System Parking Procedures Document and am responsible for updating the document as necessary. Finally, I have experience in Concur because I used to assist our Finance Department in reviewing and reconciling travel expense statements for the organization’s employees. Complaints Analyst and Supervisory Consumer Financial Services Analyst Division of Consumer and Community Affairs (DCCA)
1980 to February 2012
Performed duties required of various positions in the division's Consumer Complaints Unit, the Compliance Supervision Branch's Oversight and Internal Staff Development Sections, and the division's Program Administration Section. Positions included, but were not limited to, Consumer Complaints Analyst, Reserve Bank Oversight Review Examiner, and Supervisory Consumer Financial Services Analyst.
Secretary
Board of Governors of the Federal Reserve System - Washington, DC September 1976 to February 2012
FOIA Assistant
Freedom of Information Office
1978 to 1980
Processed requests received under the Freedom of Information Act. Secretary
Office of Saver and Consumer Affairs
1976 to 1978
Performed secretarial duties, and administrative duties assisting the Division's Administrator perform all aspects of the division's administrative work, including, but not limited to, the budget, human resource issues, interviewing candidates for jobs in the clerical/secretarial/administrative field, etc. Education
B.S.
Virginia Commonwealth University - Richmond, VA
1976
A.A.S.
Ferrum College - Ferrum, VA
1974
Skills
• Proficient in MicroSoft Word and Excel. (10+ years)
• Conflict Management
• Administrative Experience
• Financial Services
• Facilities management/maintenance (7 years)
• Clerical Experience
• Office Management
• Clerical Experience
• Microsoft Outlook
• Microsoft Excel
• Office Management
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