Customer Service

Sabala Jacquet

281-***-**** adrs3b@r.postjobfree.com 13606 Leon Springs Lane, Cypress, Texas Summary

Highly motivated, well organized professional in Real Estate, Accounting and Customer Service offering over 10+ years experience in Customer Service, Accounting and 2 years in Real Estate. Expert in account reconciliations, payment processing, journal entries, data entry, billing and collections. Client-focused Real Estate Agent with experience helping clients find their perfect home by carefully researching market trends, property values and neighborhoods. Outgoing, with strong communication skills and a creative talent for cultivating rewarding relationships with customers, peers and supervisory staff. Dynamic learner with facility for rapidly mastering new modalities. Experience

eXp Realty Houston, TX

Real Estate Agent/Realtor 10/2020 - Present

Provide guidance and assist sellers and buyers in marketing and purchasing property for the right price under the best terms

Determine clients’ needs and financials abilities to propose solutions that suit them Intermediate negotiation processes, consult clients on market conditions, prices, mortgages, legal requirements and related matters, ensuring a fair and honest dealing Perform comparative market analysis to estimate properties’ value Display and market real property to possible buyers Solving clients problems

Prepare necessary paperwork (contracts, leases, deeds, closing statements etc) Manage clients properties

Maintain and update listings of available properties Cooperate with appraisers, escrow companies, lenders and home inspectors Develop networks and cooperate with attorneys, mortgage lenders and contractors Promote sales through advertisements, open houses and listing services Remain knowledgeable about real estate markets, best practices,new policy and procedures. Back On Track Physical Therapy Houston, TX

Customer Service Supervisor 02/2015 - 08/2021

Oversee and manage the general accounting functions, including, but not limited to accounts payable, accounts receivable, general ledger, compliance, and tax

Prepare month end close, including preparing, reviewing, and analyzing financial statements to ensure accuracy and completeness

Assist CFO and operations with budgeting and forecasting Help with quarterly and year-end financial audit activities Document financial transactions by entering account information Payroll

Develop and document business processes and accounting policies to maintain and strengthen internal controls Bank reconciliations

Gexa Energy Houston, TX

Accounts Payable Clerk 03/2010 - 12/2014

Entered all invoices to be paid by check, wire & bank draft Manually prepared checks as needed for different activities Maintained and updated vender files

Trained new hires

Coded invoices

Answered inquiries from employees and outside vendors regarding accounts payable matters Prepared 1099's

Reconciled statements

Created and maintained file system to easily access vendor documents Premier Pipe Houston, TX

Accounting Coordinator 05/2005 - 03/2010

Full Cycle Accounts Payable processed up to 250 invoices/month Prepared and distributed accounts payable checks, wire payments & ACH payments Balanced and maintained all accounts payable reports on monthly and yearly basis Maintained and filed all invoices and other applicable supporting documentation, i.e., purchase orders, purchase order requisitions, and evidence of receipt of goods or services, by vendor name Coded invoices

Set up vendors & update vendors information when needed Responded to vendor payment inquiries & investigated pricing discrepancies Prepared necessary month and year end reports

Reconciled statements

Trained new hires and made sure their "on boarding" process ran smoothly Skills

Customer service, Microsoft office, Customer care, Excel, Accounts payable, Quickbooks, Accounting, Accounts receivable, Marketing, Payroll, Sales, Data entry, Management, Microsoft word, Social media marketing, WORD, Outlook, CRM Software, SAP, QuickBooks, Recruiting, HIPAA, Fair Housing Regulations, Market Analysis, SharePoint, Property Management, Supervising Experience, Adobe Acrobat, Live Chat Education

Cy-Fair High School Cypress, TX

High School 05/2005

Diploma

Honor Society

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