Data Entry Service Representative

JACQUELINE CLEVELAND

CAREER OBJECTIVE

Focused professional with 4.5 years of experience and a proven

knowledge of customer communications, customer service, and

multi-site call center management. Aiming to leverage my skills to

successfully fill the JOB_TITLE] role at your company.

EXPERIENCE

CUSTOMER SERVICE REPRESENTATIVE

Blue Cross Blue Shield, Illinois, IL / Nov 2019- Jan 2022

* Addressed customers courteously using suitable methods and

problem-solving skills.

* Investigated and researched issues to determine root causes and

appropriate resolution methods.

* Updated and maintained database with accurate customer

information and timely data entry.

* Greeted customers by name and displayed respectful attitude, \

helping develop rapport with customer base and build lasting

relationships.

DEBONER

Sanderson Farm, Summit, MS/ Jun 2021 - Jan 2022

* Inspected meat products for defects, bruises and blemishes and

removed them along with any excess fat.

* Used knives, cleavers, meat saws, bandsaws and other

equipment to perform meat cutting.

* Cut and trimmed meat to prepare for packing.

* Met deadlines while maintaining high-quality deliverables.

HOUSE CLEANER

Americans Best Value Inn, Brookhaven, MS/ Jan 2017- Jul 2018

* Cleaned and restocked restroom areas with towels and toiletries.

* Vacuumed rugs and draperies and ironed clean linens.

* Disinfected and deep cleaned upholstered furniture and carpets.

* Checked room appliances for proper functionality.

* Washed tub and shower basins and cleaned shower curtains.

* Wiped down windows and mirrors with glass cleaner.

Organized work schedules according to room location and size.

Dusted and polished furniture and equipment.

Cleaned rugs, carpets, upholstered furniture and draperies, using

vacuum cleaners and shampooers.

REFERENCES

References available upon request

% Jacquelinecleveland72@yahoo

com

X%. 601-***-****

Q Mccomb, MS, 39648

EDUCATION

FINCH HENRY JOB CROPS

GPA: 2.3

Batesville, MS

Diploma (Oct 2015)

NORTH PIKE HIGH SCHOOL

GPA: 2.3

Summit, MS

Completed coursework towards

High School Diploma (May 2013)

ADDITIONAL SKILLS

Building Customer Trust and

Loyalty

Data Entry and Maintenance

Cash Register Operations

Inbound and Outbound Calling

Skilled in Microsoft Office

Contact this candidate