Service Representative Customer
Resume:
OBJECTIVE
Seeking to obtain work
EDUCATION
Arkansas State University, Jonesboro, AR Expected to Graduate: 2022
Bachelor of Arts in English
NEMCC, Booneville, MS May 1995
AA In Child Care Technology
SKILLS
Computer keyboard typing and usage of calculator
Proficient with placing orders, completing register transactions, and packing items for delivery
Skilled at preparing meals for customers
Experience with using multiple phone lines
Experience in operating fiber cutting machine
WORK EXPERIENCE
Waffle House Jonesboro, AR July 2016 - February 2017
Grill Operator
●Prepped food to be cooked and delivered to guest when orders are made.
●Provided customer service to all guests that dined at restaurant
●Made sure shift runs as smoothly as possible as staff lead
Teletech Jonesboro, AR November 2014 - October 2015
Customer Service Representative
●Assisted clients with their insurance questions and concerns
●Completed payment transactions for insurance ensuring things were done properly
●Helped clients locate physicians covered by their plan
●Explained customer claims to necessary parties
Heritage Jonesboro, AR July 2014 - September 2014
Customer Service Representative
●Placed outbound calls to raise money for various charities
Teleflora Paragould, AR May 2014 - June 2014
●Received inbound calls from florist to help locate flower recipient
●Made outbound calls to buyers to promote sales and discounts
Startek Jonesboro, AR June 2013 - March 2014
Customer Service Representative
●Received inbound business call for DirectTV client’s needs
●Solve technology problems as needed
●Processed payments electronically for customers
●Informed clients about upcoming televised events
Loving Arms Child Care Jonesboro, AR May 2013 - July 2012
Child Care Provider
●Transported children safely to and from school and home
●Collected and logged payments for each child
●Provided care for children according to age
●Safely prepared nutritious meals and feed children following child care guidelines
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